Had Car accident in July 2011 - had excess returned but no ncb

ricstanden

Hi all

I accidentally posted this in the wrong section and I have asked for it to be removed. But I have now copied it to the right place (I hope)

Anyway.....

I need some help and hopefully someone here can point me in the right direction.

On the 13th July a van reversed into me car in a car park. He reversed down a one way ramp hitting the front of my car and the underside.

He only gave me his name and the company name with the reg of the van.

I informed my insurance company (at the time) Adrian flux. I also informed the police.

Adrian flux passed me on to a loss adjusters "accident exchange" who told me to take the car to a garage to get it repaired. Mercedes where the only garage who would touch my smart roadster.

I was given a hire car and 3 weeks later my car was back on the road. I had to pay £250 excess.

The loss adjusters want all of my expenses including the excess receipt, loss of pay from work and medical treatment paid etc. All supplied and I made copies of everything I sent them.

31st august my insurance had to be renewed and Adrian flux said it would cost me £1300 to insure my car, but I found a cheap company at £700 and this as a quote with loosing 3years Ncb but they also gave me a quote of £360 when I get my NBC refunded.

In October I get a refund for the £250 and the letter says to contact my insurance company to get the 3 years NBc reinstated. Adrian flux said they have not been paid out for the work and for the moment I have to accept the fact I have 1 years . But if I have been refunded then they will get paid soon. Was the guys response.

Then the solicitors fom the loss adjusters write to me and say the 3rd party had come to settlement for the injuries. And I will get the cheque soon. This was 17th dec 2011.

But Adrian flux say they have still not been paid by the 3rd party.

Where do I go from here. Personally I think Adrian flux are trying to drag this out as I decided to leave them. I can't see why the 3rd party can pay me for the injuries which came to more than the cost of repairing the car and not pay my old insurance company.

Any ideas on where to go from here?

Thanks
Rick