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POLL: What do you look for when having your car serviced ?

Tim_Nicholas
Tim_Nicholas Posts: 87 Forumite
edited 29 December 2011 at 8:52AM in Motoring
Hi All,

Interesting one, just wondered what people on here look for when getting their car serviced ?
Live life...

What do you look for when looking for a garage to service your car ?? 23 votes

Customer Service
13% 3 votes
Knowledge of work required
4% 1 vote
Reputation of Garage
21% 5 votes
Length of time garage has been running
0% 0 votes
Distance from Home
0% 0 votes
Recommendation from Friend / Forum
4% 1 vote
I would never move from current garage I use
17% 4 votes
I service my car myself
39% 9 votes
«1

Comments

  • Wig
    Wig Posts: 14,139 Forumite
    edited 28 December 2011 at 7:04PM
    Pity it's not an open poll i.e. open = you can see who voted for what.
    And you could have made mulitiple answers possible.... This is just an observation of what I would have preferred to see, that's all.

    Anyway, I voted for "I service my car myself" :D it currently needs some new spark plugs.
  • Weird_Nev
    Weird_Nev Posts: 1,383 Forumite
    Wig wrote: »
    Pity it's not an open poll, and you could have made mulitiple answers possible....

    Anyway, I voted for "I service my car myself" :D
    That makes 2 of us.

    If I am getting a garage to do work, I look for a decent garage without extortionate labour rates, with older mechanics who can chat all day about cars.
  • Notmyrealname
    Notmyrealname Posts: 4,003 Forumite
    edited 28 December 2011 at 12:33PM
    I'm with Wierd Nev. I chose "I would never move from the current garage I use" as that and the main dealer are the only ones I do use.

    I used to service the car myself but I'm getting less physically able to and less inclined to sit at the side of the road with axle stands and trolley jacks crawling about under cars. The last service I had was at a main dealer and was £99. It included 12 months AA breakdown cover.

    If you assume the breakdown cover is £30, I could have barely bought the genuine parts used in the service for much less than £35, going on their retail prices for the oil and filters, meaning the labour was about £30. I consider that a reasonable price to pay for having someone else getting covered in oil and muck and saving me having to do it outside in a cold December.
  • The thing I look for isn't on the list and it's the cost.
  • TrickyWicky
    TrickyWicky Posts: 4,025 Forumite
    I voted for the DIY option but on the ocassion we need to use a garage I have two real qualities I look for:

    Someone geeky who knows the car, its common faults how to access the parts and fix them, and is the quiet but very geeky type
    Someone who isn't an arrogant know it all type - they're the ones who have let me down the most.
  • Ranger8
    Ranger8 Posts: 388 Forumite
    Part of the Furniture 100 Posts
    Not on the list.. Supplying main dealer :)
  • Crabman
    Crabman Posts: 9,943 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The cost of the job together with the quality of parts are factors in my decision as to where to go.

    I've never been confident enough to get under a car, only time I've seen underneath is when it has been on the garage's ramp :o
  • mikey72
    mikey72 Posts: 14,680 Forumite
    edited 28 December 2011 at 5:46PM
    Crabman wrote: »
    The cost of the job together with the quality of parts are factors in my decision as to where to go.

    I've never been confident enough to get under a car, only time I've seen underneath is when it has been on the garage's ramp :o

    I find less need to get under them now, gone are the days of lying under the hillman minx with a gearbox on my chest, and hypo 90 running down my arms.
  • Weird_Nev
    Weird_Nev Posts: 1,383 Forumite
    Crabman wrote: »
    The cost of the job together with the quality of parts are factors in my decision as to where to go.

    I've never been confident enough to get under a car, only time I've seen underneath is when it has been on the garage's ramp :o
    They're really not complicated things. People say they are, but they're not.
    Driveshafts, suspension bits and bobs, an exhaust, some pipes for the braking system. By and large they adhere to the same principles.

    The only complexities these days is the electronics that have taken over the security/safety/engine management features.
  • TrickyWicky
    TrickyWicky Posts: 4,025 Forumite
    Rubbish.

    Some cars are a PITA to work on whilst others are easy. Yes they mostly work the same but all the parts are designed differently with different bolt positions, hidden nuts, bolts, clips etc.
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