Can i reclaim back house insurance premiums from paymentshield?

edited 30 November -1 at 1:00AM in Reclaiming Mortgage Fees, Council Tax, etc
7 replies 2.7K views
electribemelectribem Forumite
82 Posts
Good afternoon everyone,

I need some advice and help please. I was sold a house insurance policy by Crown Mortgages in 2007. The policy was taken out with PaymentShield as part of a mortgage deal which involved life insurance with Zurich.
I went into financial difficulties in December 2010 because of losing my job. Because of a failure to collect premiums PaymentShield cancelled my policy in March 2011. Do I have sufficient grounds to complain and get my monthly premiums dated back to 2007. I never claimed on the policy in all that time. I have already complained to Zurich about mis-selling of policy and handling of failure to collect premiums. Waiting for outcome of that.
Any help, advice and knowledge base would be greatly appreciated.
Thank You.

Replies

  • You failed to pay the insurance so they cancelled it - what is wrong with that?
  • McKneffMcKneff Forumite
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    electribem wrote: »
    Good afternoon everyone,

    I need some advice and help please. I was sold a house insurance policy by Crown Mortgages in 2007. The policy was taken out with PaymentShield as part of a mortgage deal which involved life insurance with Zurich.
    I went into financial difficulties in December 2010 because of losing my job. Because of a failure to collect premiums PaymentShield cancelled my policy in March 2011. Do I have sufficient grounds to complain and get my monthly premiums dated back to 2007. I never claimed on the policy in all that time. I have already complained to Zurich about mis-selling of policy and handling of failure to collect premiums. Waiting for outcome of that.
    Any help, advice and knowledge base would be greatly appreciated.
    Thank You.

    Dont really understand, the money wasnt there so they couldnt take the premiums. They failed because of you and now you are complaining that they didnt take them. From 2007 you had the cover, what makes you think you can have it back, had there been an incident you would have claimed. (or should I say your next of kin would)
    In what way did they miss sell.
    Am I understanding correctly.

    It may affect you other ways, when you try to get any other kind of insurance, the companies are going to ask you 'have you ever had any insurance policy cancelled. You will have to answer yes to it all.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • dunstonhdunstonh Forumite
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    Do I have sufficient grounds to complain and get my monthly premiums dated back to 2007

    Complain about what?

    You are required to have buildings insurance as a condition of your mortgage.
    I never claimed on the policy in all that time.

    That doesnt mean you get your premiums back.
    I have already complained to Zurich about mis-selling of policy and handling of failure to collect premiums.

    How can the insurer be responsible for your inability to control your finances?
  • SystemSystem Forumite
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    electribem wrote: »
    Good afternoon everyone,

    I need some advice and help please. I was sold a house insurance policy by Crown Mortgages in 2007. The policy was taken out with PaymentShield as part of a mortgage deal which involved life insurance with Zurich.
    I went into financial difficulties in December 2010 because of losing my job. Because of a failure to collect premiums PaymentShield cancelled my policy in March 2011. Do I have sufficient grounds to complain and get my monthly premiums dated back to 2007. I never claimed on the policy in all that time. I have already complained to Zurich about mis-selling of policy and handling of failure to collect premiums. Waiting for outcome of that.
    Any help, advice and knowledge base would be greatly appreciated.
    Thank You.

    You will get your premiums back when I get all my insurance premiums for the last 37 years accident/claim free driving. I didn't use it so should get it back.
  • McKneffMcKneff Forumite
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    Aint life a bit ch:D
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • magpiecottagemagpiecottage
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    Forum etiquette says there is no such thing as a stupid question.

    However, a complaint along these lines would risk being dismissed by the Financial Ombudsman Service as frivolous - which my dictionary defines as "silly".
This discussion has been closed.
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