📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Can i reclaim back house insurance premiums from paymentshield?

Good afternoon everyone,

I need some advice and help please. I was sold a house insurance policy by Crown Mortgages in 2007. The policy was taken out with PaymentShield as part of a mortgage deal which involved life insurance with Zurich.
I went into financial difficulties in December 2010 because of losing my job. Because of a failure to collect premiums PaymentShield cancelled my policy in March 2011. Do I have sufficient grounds to complain and get my monthly premiums dated back to 2007. I never claimed on the policy in all that time. I have already complained to Zurich about mis-selling of policy and handling of failure to collect premiums. Waiting for outcome of that.
Any help, advice and knowledge base would be greatly appreciated.
Thank You.

Comments

  • You failed to pay the insurance so they cancelled it - what is wrong with that?
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    electribem wrote: »
    Good afternoon everyone,

    I need some advice and help please. I was sold a house insurance policy by Crown Mortgages in 2007. The policy was taken out with PaymentShield as part of a mortgage deal which involved life insurance with Zurich.
    I went into financial difficulties in December 2010 because of losing my job. Because of a failure to collect premiums PaymentShield cancelled my policy in March 2011. Do I have sufficient grounds to complain and get my monthly premiums dated back to 2007. I never claimed on the policy in all that time. I have already complained to Zurich about mis-selling of policy and handling of failure to collect premiums. Waiting for outcome of that.
    Any help, advice and knowledge base would be greatly appreciated.
    Thank You.

    Dont really understand, the money wasnt there so they couldnt take the premiums. They failed because of you and now you are complaining that they didnt take them. From 2007 you had the cover, what makes you think you can have it back, had there been an incident you would have claimed. (or should I say your next of kin would)
    In what way did they miss sell.
    Am I understanding correctly.

    It may affect you other ways, when you try to get any other kind of insurance, the companies are going to ask you 'have you ever had any insurance policy cancelled. You will have to answer yes to it all.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • dunstonh
    dunstonh Posts: 119,544 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Do I have sufficient grounds to complain and get my monthly premiums dated back to 2007

    Complain about what?

    You are required to have buildings insurance as a condition of your mortgage.
    I never claimed on the policy in all that time.

    That doesnt mean you get your premiums back.
    I have already complained to Zurich about mis-selling of policy and handling of failure to collect premiums.

    How can the insurer be responsible for your inability to control your finances?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • System
    System Posts: 178,323 Community Admin
    10,000 Posts Photogenic Name Dropper
    electribem wrote: »
    Good afternoon everyone,

    I need some advice and help please. I was sold a house insurance policy by Crown Mortgages in 2007. The policy was taken out with PaymentShield as part of a mortgage deal which involved life insurance with Zurich.
    I went into financial difficulties in December 2010 because of losing my job. Because of a failure to collect premiums PaymentShield cancelled my policy in March 2011. Do I have sufficient grounds to complain and get my monthly premiums dated back to 2007. I never claimed on the policy in all that time. I have already complained to Zurich about mis-selling of policy and handling of failure to collect premiums. Waiting for outcome of that.
    Any help, advice and knowledge base would be greatly appreciated.
    Thank You.

    You will get your premiums back when I get all my insurance premiums for the last 37 years accident/claim free driving. I didn't use it so should get it back.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Aint life a bit ch:D
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • _Andy_
    _Andy_ Posts: 11,150 Forumite
    88 miles per hour!
  • Forum etiquette says there is no such thing as a stupid question.

    However, a complaint along these lines would risk being dismissed by the Financial Ombudsman Service as frivolous - which my dictionary defines as "silly".
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.6K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.6K Work, Benefits & Business
  • 598.3K Mortgages, Homes & Bills
  • 176.7K Life & Family
  • 256.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.