john lewis price match policy

Legacy_user

john lewis have a price match policy that says if you buy a product from john lewis and then within 28 days find the exact same product cheaper at another store they will refund the difference. Does anyone know if this can be applied with john lewis itself? For instance my mum bought a tv 8 days ago for 330 and they have reduced the price to 299. Will they price match with themselves?

unholyangel

goater78 wrote: »

john lewis have a price match policy that says if you buy a product from john lewis and then within 28 days find the exact same product cheaper at another store they will refund the difference. Does anyone know if this can be applied with john lewis itself? For instance my mum bought a tv 8 days ago for 330 and they have reduced the price to 299. Will they price match with themselves?

I remember a few threads on here about 6+ months ago saying they wont price match against themselves or a online retailer.

But that doesnt mean theres any harm in asking You don't ask, you don't get

Al_Ross

I bought a lcd tv a few years back from local Jon Lewis store ordered by telephone, it came down in price a week later,I phoned and asked if they price matched themselves ,they said no problem and refunded the difference back onto my card.

Not sure about John Lewis on line though,but as less than 28 days chances are good.

tomjonesrules

Al_Ross wrote: »

I bought a lcd tv a few years back from local Jon Lewis store ordered by telephone, it came down in price a week later,I phoned and asked if they price matched themselves ,they said no problem and refunded the difference back onto my card.

Not sure about John Lewis on line though,but as less than 28 days chances are good.

JL online refunded me the difference on a coat a while back, which was very generous as they didn't even have my size in stock anymore!

deanos

Yes they do pricematch themselves

Flyboy152

unholyangel wrote: »

I remember a few threads on here about 6+ months ago saying they wont price match against themselves or a online retailer.

But that doesnt mean theres any harm in asking You don't ask, you don't get

Not so sure about themselves, but I don't have any problems with them honouring their promise with online sellers.

Thinking about it though, it is probable that the reason for the reduction, is because their has been a retailer who has sold the item for less anyway, so they are price matching a local seller.

unholyangel

Flyboy152 wrote: »

Not so sure about themselves, but I don't have any problems with them honouring their promise with online sellers.

Thinking about it though, it is probable that the reason for the reduction, is because their has been a retailer who has sold the item for less anyway, so they are price matching a local seller.

Can't say I've had personal experience given my "local" JL is around 40 miles away :P

System

They have price matched themselves and my mum has been refunded the £30. Good service from John Lewis!

geoffky

Just seen this i am about to get £39 from them back as the watch my wife bought me for xmas is available for £80 and she paid £119.