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Craghoppers sale - 60/70% off bargains!
Comments
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FattyBettyBoo wrote: »Will never buy from Craghoppers again. Sent a very faulty item (ordered size 8 and it fot my size 16 sister) and it cost me £8.50 to send the item back. They completely refused to refund the initial postage even though the item was faulty and the lady from customer services was very rude.
why didnt you use their collectplus service?0 -
Doesn't CollectPlus cost £3=50?0
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aspiration wrote: »Doesn't CollectPlus cost £3=50?
which is £5 less than £8.500 -
why didnt you use their collectplus service?
On another thread, she said she did.
There's at least three threads about this. All slightly different. People are starting to get confused.
OP, stop duplicating (not to mention changing) your story all the time.
https://forums.moneysavingexpert.com/discussion/3759109
https://forums.moneysavingexpert.com/discussion/3759137"Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.0 -
OP, stop duplicating (not to mention changing) your story all the time.
I posted on consumer rights to find out what my rights were, on vents and praise to warn other people, and on the thread that made me buy them in the first place.
Story is exactly that same, not changed once, I ordered a size 8, when they arrived they fit a size 16 person. I took measurements and sent them back. Customer services have confirmed they were faulty as they have the wrong size label.
All I wanted to do was check my rights and warn people about the bad service.
The figures of £8.50 was just to point out that what I paid to return the goods was nearly the same as what they cost, so I'd have kept them otherwise.I seldom end up where I wanted to go, but almost always end up where I need to be0 -
FattyBettyBoo wrote: »I posted on consumer rights to find out what my rights were, on vents and praise to warn other people, and on the thread that made me buy them in the first place.
Story is exactly that same, not changed once, I ordered a size 8, when they arrived they fit a size 16 person. I took measurements and sent them back. Customer services have confirmed they were faulty as they have the wrong size label.
All I wanted to do was check my rights and warn people about the bad service.
The figures of £8.50 was just to point out that what I paid to return the goods was nearly the same as what they cost, so I'd have kept them otherwise.
but why did you pay £8.50?0
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