We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
broken sofa
pether2907
Posts: 82 Forumite
Hi,
My sofa is broken it is apparent it is now negative equity. Fair Enough.
repair- not possible
replacement - discussing
refund - purchase price minus 20% which again is acceptable
1)Is the replacement supposed to match the value of purchase price or does wear and tear apply?
2) Would I be able to replace for like for like? Company is pushing for cheaper option.
T.I.A
My sofa is broken it is apparent it is now negative equity. Fair Enough.
repair- not possible
replacement - discussing
refund - purchase price minus 20% which again is acceptable
1)Is the replacement supposed to match the value of purchase price or does wear and tear apply?
2) Would I be able to replace for like for like? Company is pushing for cheaper option.
T.I.A
0
Comments
-
More information required.
How old is it?
Where did you buy it from?
Original cost price?
What has broken? (and how?)British Ex-pat in British Columbia!0 -
-
My understanding is wear and tear now play a factor. In fact if they could get hold of a secondhand one to the same age and design they would be in their rights to offer you this.
The offer of a refund -20% seems reasonable take it before they change their mind"Save the cheerleader - Save the world"0 -
I agree, seems fair.Thinking critically since 1996....0
-
If the Leather as cracked I'd wonder if they had passed the OP off with Bicast Leather, there are a number of threads on here concerning this product.
http://en.wikipedia.org/wiki/Bicast_leather0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards