'Which company do you think's worst?' poll discussion

Former_MSE_Lee

Poll started 28 December 2011, click here to vote

Which company do you think's worst?

Last week, we asked for people to vote for companies that make our lives better. Now we want to know which make your life miserable!

We've selected 60 big UK companies across a variety of sectors to choose from.


Please pick up to five companies you're NOT a fan of ...

AA
Aldi
Amazon
Argos
Asda
ASOS
B&Q
BBC
Body Shop
Boots
British Gas
BT
Cafe Nero
Cineworld
Costa Coffee
Debenhams
Dominos
EDF
Eon
Greenflag
Groupon
Homebase
House of Fraser
John Lewis
Lidl
M&S
Morrisons
Nando's
Npower
O2
Ocado
Odeon
Orange
Pizza Express
Pizza Hut
Play.com
Post Office
Poundland
Pret A Manger
Primark
Primus
RAC
Sainsbury's
Scottish Power
Sky
Southern Electric
Starbucks
T-Mobile
TalkTalk
Tesco
The Hut
Three
Topshop
Travelodge
Virgin Media
Vodafone
Vue
Waitrose
WHSmith
Zavvi

claire4ricky

Why oh why am I not suprised that SKY (who i voted for) is joint top along with bt and british gas

morningfield_2

Interesting being such an open question.
I bet Groupon are scratching their heads at why they rank so high when they only seem to provide great discounts (in my experience at least, maybe people get messed around or are just fed up with the avalanche of emails).
BT and British Gas obviously get hate because of their terrible mixed up customer service, but Tesco aren't far behind and I can only assume that people have voted for them for the same reasons as me: they abuse and bully their suppliers, have low quality food produce, flaunt planning laws and bully local councils, waste tax payers money and destroy (pro-actively) small businesses and high streets by unfair not-legal practices and generally lie about everything (imho)!

A company can fix its customer service system but complaints won't stop evil soul-less megalomaniac lizards from willingly attempting to destroy humanity in their pursuit for personal gain

Middy

When I was with Green Flag, I broke down 2 mins from their head office in Pudsey, Leeds. It took them 3 hours to get to me as they didn't know where I was!

jenniewb

There needs to be more on that list, much more. (At least 5 more anyway!)

martinbsp

Who compiled this list? Why is Aldi up there instead of say Santander?

prowla

I can't grumble too much about the companies listed; of the ones I recall dealing with:
1. Groupon send too much spam, but I've got spam filters.
2. I'm a Sky customer and they seem to be a pretty good company to me.
3. I'm no longer a customer of BT.
4. The last time I bought something at Argos I had a word with a manager to say how helpful the assistant who had just dealt with me had been.
5. Thee queues in Poundland seem to be huge all the time.

Gordon_the_Moron

martinbsp wrote: »

Who compiled this list? Why is Aldi up there instead of say Santander?

There has previously been a poll on bank customers service, I think that is why none of them are included.

polka.dot

Where is Ryanair?? Or Santander???

EmH

polka.dot wrote: »

Where is Ryanair?? Or Santander???

Ryanair isn't a company, it's a virus.

merlot123

The first one has got to be SKY, possibly the worst customer service I had EVER had, you wait ages on the phone to speak to someone and then you get hit by the hard sales patter.

EON/Powergen are the second and third worst companies I have ever dealt with. They don't know the meaning of customer service.

B & Q, do they know what an EPOS system is for? Always out of stock of the thing I need, and can never find a member of staff when you need one, oh and they are very overpriced.

My Doctors surgery, you can never get through, you are kept waiting and waiting on the line and then when you do, the appointments are booked up for that day (this is at 8.15 in the morning) and no bookable appointments are available for the next two weeks! Useless.