Overseas phone calls

Jimbo001

Mainly for Martin
I am a big fan of your UK and International call checkers and have saved £££ using them.

Occasionally the information is inaccurate possibly it is just not up to date.
Is their any way we can send you feed back when this occurs in order to make the call checkers even more valuable?

Two current queries
1. The cheapest calls to the Philippines both landline and mobile with StoryTelecom are 11p not the 4p indicated.


2. A more general problem is that many prices are only correct from BT lines.


Jim

hurrah

Have a read of this article

http://callchecker.moneysavingexpert.com/intcallchecker/#bt

It gives you a e-mail link to call checker to tell him of price inaccuracies,and it covers calls from non bt lines.

Heinz

Jimbo001 wrote:

Two current queries
1. The cheapest calls to the Philippines both landline and mobile with StoryTelecom are 11p not the 4p indicated.

2. A more general problem is that many prices are only correct from BT lines.

1. AIUI, the Callchecker does some sort of automatic 'trawl' of the various websites each night and, if the site(s) change their format, this sort of error can occur.

For that reason, just under the list of providers, there's a 'click me' way to notify Callchecker if you spot a problem. As you appear to have identified two, please do so.

Having just checked Story's site, the prices currently appear to be 9p/minute to landlines (an 0871 305 number) and 10p/minute to mobiles (an 0871 919 number).

2. There are so many other providers, it would probably be too cumbersome to attempt to define what each provider charges for each number. Hence, the 'standard' of the price if calling from a BT residential landline is used. The footnote shows that:

Non-BT landlines

Call prices may vary from non-BT landlines, it's always worth checking your bill to see exactly what you're charged before using one of these providers excessively. Those using a Carrier Pre-Select provider (ie you still pay BT for your landline) can dial 1280 as a prefix to a call, which re-routes them hrough BT and means you will be charged at BT prices.

Former_MSE_CheckerMan

Hi Jim,

Thanks for the notice on this thread of the StoryTelecom inaccuracies.
You'll be pleased to know that the prices have now been updated.

This problem was due to the relocation of StoryTelecom's excel spreadsheet that lists all of their "Story Direct" prices.

I can also confirm Heinz's comments regarding the trawling - the CallCheckers are updated once a night.

Thanks.

MSE_Martin

Thanks to all the above. And just to say that Heinz as always you're superbly helpful with the CallChecker (the team know that if its from Heinz - we should act and check asap - cos you really know your stuff )

Martin