BT Home Hub Problem

zenmaster

My daughter has phoned Dad's help desk to ask about a problem she is having with her BT Home Hub.

When it powers up all the lights flash once only then remain off. Apparently this also happened last week and her flatmate was advised by BT to reinstall the software (my daughter was not there). This seemed to sort out the problem at the time but it has now happened again and reinstalling does NOT fix it.
[STRIKE]Neither the Broadband nor the phone work.[/STRIKE] The phone is working but the BB is not.

I'm off to browse round google to see what I can find but I will check back later and if anyone has any advice it would be much appreciated.

Thanks.

navig8r

I have Bt Homehub and don't have or do not intend to have any Bt software on my system..you don't need it. unless you are connected to it by usb ..
BTW which model hub do you have??

Dave

Browntoa

I agree , I run the home hub here without any of the bundled software,do configuration via wireless connection

to make sure that it has the latest firmware on the hub go here

http://www.btopenworld.com/drivers

this one

BT Home Hub firmware recovery tool


it updates to the latest version , guide on how to do it here

http://www.davidmillington.net/news/index.php/2006/08/28/bt_home_hub_manual_bios_update_guide

used it myself to repair a spare "dead" one that they replaced

navig8r

Browntoa wrote:

I agree , I run the home hub here without any of the bundled software,do configuration via wireless connection

to make sure that it has the latest firmware on the hub go here

http://www.btopenworld.com/drivers

this one

BT Home Hub firmware recovery tool


it updates to the latest version , guide on how to do it here

http://www.davidmillington.net/news/index.php/2006/08/28/bt_home_hub_manual_bios_update_guide

used it myself to repair a spare "dead" one that they replaced

Any chance on this working on a lightening struck 2500v router .:rotfl:

Dave