Current FOS PPI complaints figures

misschicken · 22 December 2011 at 6:07PM

For anyone interested.......

Received letter from FOS regarding an HSBC complaint today. It says the following:-

'We have worked hard to resolve more than 100,000 PPI complaints since April this year. However, the number of complaints we have received has tripled over the last few months - from 1,000 a week to nearer 3,000. This means that although we are working through complaints at the same rate, the number that we have outstanding has risen to just over 80,000.'

I will hear from them them again within the next three months. Not a problem but odd that the FOS said in October that the new complaints had tailed off.

DrSqueeze · 22 December 2011 at 6:49PM

I suppose as the banks gradually clear their backlogs, people start getting more rejections - so there's a build up of people going to the next stage.

eyeopener2 · 23 December 2011 at 6:20PM

OH got the same re: Barclaycard

themass · 23 December 2011 at 6:28PM

I also got the same today, it also states the company i am dealing with are not prepared to play ball, thanks Norton i hope you enjoy what is coming to you.