Electrician did more damage than good...

tostaky

so i had an electrician coming to my flat to do an electric check as i am planning to rent my flat.
he said i needed two things to pass the test and gave me a quote for remedial works.

then he came, change the two fittings in the bathroom, left a hole in my ceiling because he did not have any filler to put around the fittings.
he then proceed to change the transformer of a downlight in my front room. when he came first time around he said it will need to be moved away from the joist as the joist had started to go brown because of the heat and there is a fire hazard.
today he said he was just coming to change the transformer - nothing else.
i said to him not to. he did anyway (he was on the ladder with the new transformer in his hand when we were talking about him not doing what he initially said) he said he was not going to charge me for that. i said ok. but after he left i checked whether i had pay or not his company and yes i did. so i phoned them to complain and ask for a refund, they said he did the job he quoted for - no refund bye. i wanted to complain further they made me hold hold the line and then hang up.
i am fuming
£168 for 3 lightbulbs. i agree to pay this because i wanted a professional job.

what are my recourse?? can i complain anywhere??

Many thanks

jc808

So he gave a quote, you accepted, when he was there he pointed out and rectified a fire hazard and billed you for the works.

I dont get whats wrong?

1984ReturnsForReal_2

jc808 wrote: »

So he gave a quote, you accepted, when he was there he pointed out and rectified a fire hazard and billed you for the works.

I dont get whats wrong?

OP quite happy with a rental deposit & an insurance payout for house burning down?

kmmr

jc808 wrote: »

So he gave a quote, you accepted, when he was there he pointed out and rectified a fire hazard and billed you for the works.

I dont get whats wrong?

No - the electrician identified a fire hazard, quoted (and charged) to repair it, but didn't repair it.

So OP is trying to do the right thing for the tenants, and keep a safe house. It's all there if you read the OP.

tostaky wrote: »

when he came first time around he said it will need to be moved away from the joist as the joist had started to go brown because of the heat and there is a fire hazard.
today he said he was just coming to change the transformer - nothing else.

jc808

In changing the transformer has he moved it away from the joist also?

Is the old one damaged?

What does the new one do? give off less heat?

phill99

Some people haven't heard of punctuation.

spadoosh

Some people haven't heard of McDonalds.

phill99

[QUOTE=tostaky;49528071 can i complain anywhere??

[/QUOTE]

Yes. On this Forum

tostaky

kmmr wrote: »

No - the electrician identified a fire hazard, quoted (and charged) to repair it, but didn't repair it.

So OP is trying to do the right thing for the tenants, and keep a safe house. It's all there if you read the OP.

yes that is right.

Thank you.

is there anything i can do?

jc808

Have you asked him why he replaced the Transformer? Id get that in writing

AdmiralX

tostaky wrote: »

left a hole in my ceiling because he did not have any filler to put around the fittings.
can i complain anywhere??

You are not alone! Can I join?

I will start a thread shortly.

Consumer Direct http://www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195948:)