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BT complaint

Hi All.
I've got billing issues with BT and can't speak to anyone who seems to know what they're talking about. Half the time I can't actually understand what they're saying !
So no option but to go to the top. Does anyone know if the CEO is still ian [EMAIL="livingston@bt.com"]livingston@bt.com[/EMAIL].? And does his team still answer complaints sent to his e-mail.
Thanks and Happy Christmas to all

Comments

  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi Brovahelpa,

    If you like I can take a look at your complaint for you. Please could you send me in your details using the link found in my profile?

    Cheers

    Paddy,
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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