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Bank of Scotland B'stards!

Fortuna1
Fortuna1 Posts: 58 Forumite
in Reclaim PPI & other insurance
Can anyone please help with an email address for the CEO of Bank of Scotland? I'm sure it's on here somewhere but I need to get it quickly before my OH commits Hara Kiri!:rotfl:

Comments

  • dunstonh
    dunstonh Posts: 121,288 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Why not send it direct to their customer relations department. That is all the directors will do.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Fortuna1
    Fortuna1 Posts: 58 Forumite
    dunstonh wrote: »
    Why not send it direct to their customer relations department. That is all the directors will do.

    I'm sure they will but it'll make us feel like we've done all we can if we email him direct.

    Can anyone help?

    Many thanks
  • tifo
    tifo Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    dunstonh wrote: »
    Why not send it direct to their customer relations department. That is all the directors will do.

    It's better to send to senior management. That gets things moving. I've tried it with a few banks and it gets results (or a response at least).
  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    tifo wrote: »
    It's better to send to senior management. That gets things moving. I've tried it with a few banks and it gets results (or a response at least).

    Yeah, like they ever see it
  • tifo
    tifo Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    BoGoF wrote: »
    Yeah, like they ever see it

    Ok, that's fine. I just gave my experience of what happened with my enquiries.
  • tifo
    tifo Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The OP can write/email the CEO of Lloyds as they're the same banking group as BoS.
  • dunstonh
    dunstonh Posts: 121,288 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    And the team that intercepts the email will forward it on to the complaints team and tell you that they have done so.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • AndyinLondon_2
    AndyinLondon_2 Posts: 54 Forumite
    I believe he's off work sick at the moment anyway, so you'd be waiting a while for a reply ;)
This discussion has been closed.
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