Courier to USA

RFW

soolin wrote: »

The issue is that if buyer claims non delivery unless a signature is viewable online then they will win a paypal chargeback. But, if Royal Mail say they can show it was delivered but just not show the signature (which is not uncommon) then even though paypal will refund the buyer the OP will not be able to make a claim with Royal Mail. In those circumstances RM will apologise profusely and refund the 'tracked' element of the postage paid.

I'm still confused as RM website says they will pay on insurance for Airsure if item is lost. I'm not arguing just want a little clarity as it's a service I'll probably be using myself in the new year. So if it remains untracked then they should pay up. As I said I don't know so how does the claim system work and are the details on the website wrong?

The price as far as I checked was £2.12 for airmail, plus £5.30 for airsure and £2.50 for up to £500 insurance.

soolin

RFW wrote: »

I'm still confused as RM website says they will pay on insurance for Airsure if item is lost. I'm not arguing just want a little clarity as it's a service I'll probably be using myself in the new year. So if it remains untracked then they should pay up. As I said I don't know so how does the claim system work and are the details on the website wrong?

The price as far as I checked was £2.12 for airmail, plus £5.30 for airsure and £2.50 for up to £500 insurance.

It all lies in whether Royal Mail (or foreign postal service) know it has been delivered because their own tracking says so- but are not able due to a variety of reasons to show a signature online.

Items up to £150 might be worth the risk as paypal will accept a tracked delivery showing item has been received - but do not require a signature to be available.

It is catch 22 though if RM say that the overseas tracking shows delivery but not a signature- so they will not pay out, yet paypal say that is insufficient unless the sig is viewable online.

NeverEnough

I usually use Fedex Express for items like this and have sent to US, Australia, Switzerland in recent months and the service has been good, albeit expensive. Around £30 per 1kg package, but its fully tracked.

charlies_mum

NeverEnough wrote: »

I usually use Fedex Express for items like this and have sent to US, Australia, Switzerland in recent months and the service has been good, albeit expensive. Around £30 per 1kg package, but its fully tracked.

I have just spoken with Fedex and they are quoting me £67.27. Any other ideas ?

DHL are even more expensive, £74.77

Just spoken with Royal Mail and they say the Airsure is an end to end tracked service. It will cost £5.30 airsure cost, £2.50 extra compensation to £500 and then the normal airmail posting cost. The price finder is still not working, so guessing that the total cost will be about £15.

steveo3002

you can prob get the fed ex /dhl through one of the sites like parcelmonkey , parcels2go and so on , theyre cheaper than going direct as they have alot of parcels compared to joe public

charlies_mum

Obviously_the_best wrote: »

Don't use Royal mail for tracked outside of the UK, never!!!

www.interparcel.com would be £20.70 with FEDEX, plus insurance (based on a 20*15*10 parcel weighing <1kg)

Those are almost exactly the measurements I gave to Fedex, but they quoted me £67.29. How can it be so much cheaper through interparcel ?

devildog

I did a price search earlier with transglobal express based on the weight you stated(rounded up to 1 kg), £600 insurance and a 'guesstimate' of dimensions and the cheapest price that came up was indeed with fed ex and it came in at £20 something (can't remember exact figure) Fully tracked/insured.signed for.
As already mentioned try one of the online services (there are lots) you will certainly get it cheaper than going direct to any of the big players.

Obviously_the_best

charlies_mum wrote: »

Those are almost exactly the measurements I gave to Fedex, but they quoted me £67.29. How can it be so much cheaper through interparcel ?

Because interparcel give Fedex the volumes, they book x thousand collections per year rather than 1 therefore they can negotiate bigger discounts

Obviously_the_best

devildog wrote: »

I did a price search earlier with transglobal express based on the weight you stated(rounded up to 1 kg), £600 insurance and a 'guesstimate' of dimensions and the cheapest price that came up was indeed with fed ex and it came in at £20 something (can't remember exact figure) Fully tracked/insured.signed for.
As already mentioned try one of the online services (there are lots) you will certainly get it cheaper than going direct to any of the big players.

The transglobal price was about 25p more than interparcel

steveo3002

charlies_mum wrote: »

Those are almost exactly the measurements I gave to Fedex, but they quoted me £67.29. How can it be so much cheaper through interparcel ?

yep the parcel sites will give them 1000s of parcels a day , you give them 1 , so they get better prices

its just a agent , fed ex or whoever you book will turn up and take it away just the same