NEFF U1420 oven gone cold

myball123

Half way through cooking today's roast our Neff main oven stopped circulating hot air. Fortunately we were able to complete cooking the dinner in the smaller top oven, which is working properly.

The main ovens fans are working but as stated above the oven is not circulating hot air.

So I am guessing that the heating element in the main oven has gone and needs replacing.

I see from the Neff website that they charge £90 for a call out and labour plus parts.

Given how close it is to Xmas I think my only option is to get them in to fix the problem.

Are there other options available given how close Xmas is and we have the family round to ours (well we do at the moment) for Xmas dinner?

Cheers

Simon

Chunks

Been having cooker problems myself lately (which I fixed). Unless a) you know what you are doing with electrics so you don't end up 'cooking' yourself!; and b) can identify the faulty part - may not be the element unless you can see that it has clearly failed, probably best to get someone in.

With some planning, a working hob and small oven you can still do the biz at Christmas; you can cook a Turkey crown on the hob like the French (apparently). Plan B (would be my plan A) will be to get someone else to cook - citing oven issues....:)

Good luck and have a good one.

ashcarrot

I've had this on my oven, again was the element which I bought online for £20

ankspon

My element was £20,it took 5 mins to change.Look up the model on t'internet and you will find how to do it.

luap2411

Hi Simon

I have an older Neff B1430, it's had several elements over the past 12 years or so. Seems a common problem. I've always changed them myself.

You can use the genuine Neff element but these are quite expensive, I have always used the pattern ones. The local high street electrical shop sells them for 20 quid or online you can buy for as low as ten pounds.

If you fancy having a go check on youtube, search for oven element replacement, even Neff or Bosch element replacement. If you are competent and sensible it's not a difficult job. It normally takes me about 20 mins to change.

If you search on my previous posts I gave advice on diagnosing this problem before, you may find it useful. The element is a ring shape about 10" diameter and sits round the fan.

There are more examples, but have a look at this.

http://www.youtube.com/watch?v=j3TPHgf1MRg

Personally I've always bought from the high street shops as it's quick, they always seem to have stock .....

myball123

Hi guys and gals

Thanks very much for your responses, they are much appreciated.

We got hold of a local repair company who came this morning and changed the heating element and we are back up and running again.

We decided to get it done by a professional due to waiting for parts to be delivered etc this close to Xmas.

I'm glad we did call somebody in because he had to drill the screws out as they had been almost welded to the panel at the back of the oven over the years.

I'm guessing the oven is circa 20 years old and the back panels hasn't been removed for many years, if at all.

Anyway, thanks again for all of your responses, money well spent as far as I am concerned, and it was less than the Neff engineers call out cost of £99 !!!

And having watched how it is done I will be confident of doing it myself next time (heaven forbid it should go again soon !!!) especially now the screws have been replaced with new ones.

Merry Christmas to you all.

Simon.

The_Governor

Somewhat off-topic, but our element is supect, and I notice on the spares companies they all say that new elements don't have an earth connector.

So assuming my element does have an earth, what is the general advice as to what to do with the loose cable? Surely you can't just put tape over it as that is going to melt even if it is in the back of the oven?

Oh and while I'm typing, there seems to be a huge variation in cost for new elements, genuine OEM ones are circa £50 with compatible ones as low at £12!! Does anyone have experience of using pattern parts?