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non payers can eb frustrating

I was running along quite nicely and suddenly now find myself with 4 potential non payers from Tuesday, all with items that are likely to be wanted for Christmas.

The thing that baffles me though is that 3 of them have continued to buy since they bought my item and have feedback mentioning fast payment. So I will open an NPB on them all tonight and I suppsose worse case scenario is that they all pay and opt for 2nd class post and all contact me Tuesday moaning their items haven't arrived.

I just don't understand why people buy and choose to pay for some items and not for others- weird
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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Comments

  • wendym
    wendym Posts: 2,945 Forumite
    I thought I had carefully worked out my last listing day, but hadn't properly considered non-payers. So I now have one who has 'bought' something I'm sure is for Christmas, and who now has until Monday evening to pay. Like your buyers, she's been buying and getting FB as a quick payer since she bought from me.
    I guess she'll pay with half an hour to go, then wonder why it hasn't arrived on Tuesday.
    As you say, baffling.
  • soolin
    soolin Posts: 74,827 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    wendym wrote: »
    I thought I had carefully worked out my last listing day, but hadn't properly considered non-payers. So I now have one who has 'bought' something I'm sure is for Christmas, and who now has until Monday evening to pay. Like your buyers, she's been buying and getting FB as a quick payer since she bought from me.
    I guess she'll pay with half an hour to go, then wonder why it hasn't arrived on Tuesday.
    As you say, baffling.

    I've opened 3 cases so far and two people have already paid- not a word of apology or any excuse for being so late.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • so often the way, a dispute opens and they go 'oh sh*t, I might lose my account'. I think that a lot of people don't even realise that a seller can open a non-payment case.
  • I've closed my ebay shop over Xmas as can't be bothered with the hassle of NPB's and people expecting unrealistic delivery times when using 2nd class post! As you said, I really can't understand why some people bid on things and then leave it until the last minute to pay. Luckily, as I'm quite new to ebay I've only ever had it once, and also with a buyer that had 100% feedback saying that they were a fast payer...

    Hope everyone pays up for you.
  • amcluesent
    amcluesent Posts: 9,425 Forumite
    Reckon I'll put my Amazon shop 'on vacation' tonight, then open on Crimbo and hope peeps have received vouchers for pressies
  • My shop'll still be running when world war 3 is on! In 7 years it hasn't shut once and I don't intend on shutting it now!!!
  • wendym
    wendym Posts: 2,945 Forumite
    soolin wrote: »
    I've opened 3 cases so far and two people have already paid- not a word of apology or any excuse for being so late.

    I had 3 as well - one paid after the 4 day nudge with no explanation, and one said she was sure she had 'gone through the payment process so would I refund the second payment she was now going to have to make'. I then did get her payment (once).
  • zzzLazyDaisy
    zzzLazyDaisy Posts: 12,497 Forumite
    Part of the Furniture Combo Breaker
    Just from a buyer's pov - I have twice now clicked 'pay all' and paid for several items at the same time through paypal, only later to find that one of the items on the list was still left unpaid.

    I think it possibly happens when there is a choice - ie, 1st or 2nd class postage.

    Now I watch out for it, but it is easy to not realise that this has happened, so it might be worth a friendly follow up e-mail, seeing as posting time is tight for christmas.
    I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.
  • I seem to attract NPBs like the plague. I sell vehicles and automotive stuff, plenty of people bid on a car and then never communicate once they have won.

    I have just picked up another one, will have to re-list tomorrow :(
  • I have only had a few do it - I'm lucky I take it!
    The Fields are Green, The sky is blue, the River Nene goes winding through, The market square is Cobblestoned, It shakes the old dears to their bones, A finer town you'll never see, A finer town they'll never be, Big city lights don't bother me, Northampton Town I'm proud to be!
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