Credit card with UK-only call centres?

alanq

Penelopa.Pitstop wrote: »

Nationwide has call centre in UK.

The reason that no one mentioned Nationwide was that the OP's question was

sianny78 wrote: »

Can anyone help with a list of credit card companies that use only UK-based call centres (apart from Nationwide)?

JohalaReewi

Add Amex to the list

chrismcfall

I've spoke to Barclaycard in Northampton before, and Barclays in Coventry before, but it's rare.

ICan'tStandIt

opinions4u wrote: »

Halifax.
Bank of Scotland.
Lloyds TSB.
RBS.
Nat West.
First Direct.
Co-op Bank.

I don't doubt that there are others.

It's worth knowing that while banks like Lloyds TSB make a big deal of UK only callcentres, they use companies in India and Manila for collection of unpaid debts (including credit cards).

I'm sure it would be the same for other Lloyds Banking Group brands.

It goes without saying that dealing with an off-shore callcentre while trying to sort out debts is very trying to say the least.