Bought items already - now massively reduced...

etb888

Hi

bought some furniture very recently in Laura Ashley sale - with 30% off. Furniture is being made and on order - i.e. I haven't received it yet. Just seen same items now at 50% off!

Because I've not received the goods yet - although have paid - is there anything I can do to try to get some more money off?

thanks

Thirtysix

Order a second lot at the reduced price and then get a refund on the set you "no longer need" with proof of the price you paid?

kizkiz

If it's being made to order that won't work
I doubt there is anything you can do

ic

That's the risk in life - as above, if they were off the shelf items you could return them (paying postage costs yourself) and get a full refund under distance selling rules - but DSR doesn't apply to made to order items.

Do you know they're being made? Could you cancel the order now? Otherwise the only thing you can do is appeal to their better nature, very few stores would help out though - ring the store and speak to the manager.

bigblackdog

did you order for delivery at xmas ? if so you probably paid the premium for it . Anyone ordering now will be waiting till after xmas , some consolation .

shoe*gal_2

Are there any terms and conditions about things being reduced within a certain time of your purchase?

jamespir

would you be happy to pay more if the price went up by 20% i think not and theres your answer

jenniewb

Someone asked this exact question about a year or so ago...exact same thing happened and think the OP went back to the store customer services and arranged something. This is what I'd advise again and hope you get somewhere OP though don't forget its a goodwill gesture your asking for here, not a right.

Always_Harassed

jamespir wrote: »

would you be happy to pay more if the price went up by 20% i think not and theres your answer

How is this helpful?

etb888

Thanks for all the replies - yes, realise that's just life really but wondered if there was some sort of small print consumer rights thing! Will turn the old charm on and see what they say - thank you everyone.

Froggitt

DSR applies if you bought online and it wasnt a special order ie you can cancel any time upto 7 days after delivery for full refund and outward delivery costs.