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Boots - no gift receipt for guarantee
DebH
Posts: 67
Forumite
Went to buy son's girlfriend small electrical item and first told no gift receipt - OK I can offer to exchange but then told only way guarantee is valid/printed is with full receipt showing cost of item. They used to do do gift receipts and use those for guarantee but have stopped - even the manager agreed with me that it is not good customer practice.
0
Comments
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Keep the receipt yourself if there is a problem with the item you can give her the receipt if and when that happens. Problem solved.'The More I know about people the Better I like my Dog'
Samuel Clemens0 -
Keep the receipt yourself if there is a problem with the item you can give her the receipt if and when that happens. Problem solved.
Thank you - I did realise that but they live in Scotland so slightly more problematic but other stores do this and Boots used to that's what I'm saying0 -
Small electrical item for your sons girlfriend? Cheeky, is it battery operated :-)This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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