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Is 16 months less than a 'reasonable length of time' of durability for TV recorder?

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  • If it has suddenly started failing to record, it could indicate a fault with the hard disk, which won't be solved by a firmware update.
  • cepheus
    cepheus Posts: 20,053 Forumite
    edited 16 December 2011 at 2:44PM
    Doing a new channel search wipes your series link. Do you regularly rescan for new channels? I must admit I've had the odd programme that didn't record but not so many that it's caused a real problem.

    Try updating the software and see if this helps.

    And when it freezes unplug it for a minute or so - this always sorts mine out.

    Fluff: It seems you were right, my Email reply from Humax is below.

    However why should they suddenly have problems now?

    The freezing problem you’re having with your Freeview box is happening because the box needs a software update.

    We are sending out software updates throughout the next week to fix these problems. Please see below the dates for when the software will be broadcast for your unit.

    Model
    Start
    End
    PVR-9300T
    On Air
    15/12/2011 @ 9am
    PVR-9150T
    15/12/2011 @ 10am
    17/12/2011 @ 9am
    PVR-9300T
    17/12/2011 @ 10am
    18/12/2011 @ 9am
    PVR-9150T
    18/12/2011 @ 10am
    19/12/2011 @ 9am
    PVR-9200T
    19/12/2011 @ 10am
    20/12/2011 @ 9am
    PVR-9300T
    20/12/2011 @ 10am
    21/12/2011 @ 9am
    PVR-9150T
    21/12/2011 @ 10am
    22/12/2011 @ 9am



    To download the new software please follow these steps.

    Turn the Humax box off from the power.
    Take the aerial out of the Humax box.
    Turn the power back on but make sure the aerial is still out.
    When the Humax box powers back on press the MENU button on the Humax remote.
    Go down to Installation and press OK then enter your password (0000).
    Go down to Software Update and press OK.
    Carefully reconnect the aerial.
    Press OK on Automatic Software Update.
    The box will now download the new update automatically, once the percentage reaches 100 you can press exit to return to live television and you shouldn’t experience any more problems of this nature.


    Kind Regards,


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