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Liverpool Victoria Insurance
Backbiter
Posts: 1,393 Forumite
I had home insurance with them for a couple of years. Never had to claim so can't comment on their service, but their original price was very competitive.
Last October I switched my mortgage to Barclays, who offered an attractive price for home insurance. I said I was interested and over the phone set up a direct debit to start a month later, giving me time to cancel the LV insurance.
I managed to forget to contact LV until after the Barclays Insurance started, so for a few weeks I was paying twice. I rang LV to cancel, and to my astonishemnt and delight they refunded me the premium I'd paid them for the period after the Barclays policy had started - over £40.
They had nothing whatsoever to gain from this kind gesture - I was taking business away from them - so I have to pay tribute to them.
Last October I switched my mortgage to Barclays, who offered an attractive price for home insurance. I said I was interested and over the phone set up a direct debit to start a month later, giving me time to cancel the LV insurance.
I managed to forget to contact LV until after the Barclays Insurance started, so for a few weeks I was paying twice. I rang LV to cancel, and to my astonishemnt and delight they refunded me the premium I'd paid them for the period after the Barclays policy had started - over £40.
They had nothing whatsoever to gain from this kind gesture - I was taking business away from them - so I have to pay tribute to them.
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