PG Tips 3 Month Magazine subscription-not!!!

chimpysmith

Has anyone else got this please?
I sent off my codes for my magazine subscription and received my information yesterday.
Apparently my Good Housekeeping subscription starts Feb 2012 and expires March 2012!!??
Thats one month not 3!!! :mad:
I feel totally ripped off. I could have saved more money by just buying the one copy.
Dont really know what to do about it.:(

purple.sarah

I'd contact PG Tips to complain, quoting the details of the original offer.

You can contact them:

• By phone
  Call free on 0800 454611.
  Lines are open 8am to 6pm, Monday to Friday
• By mail
  
  FREEPOST RRHS-XXKK-LKAE
  PG Tips
  Consumerlink Unilever
  LONDON
  W4 5QB
• Or by email on their website.

firespire

I haven't taken up the offer so can't say for certain but if it's any help the publication dates for Good Housekeeping are

ISSUE --- On-Sale Date (Approx.)
NOV 2011 08/10/2011
DEC 2011 08/11/2011
JAN 2012 01/01/2012
FEB 2012 05/01/2012
MAR 2012 02/02/2012
APR 2012 01/03/2012
MAY 2012 29/03/2012
JUN 2012 30/04/2012

So between February and March you may be getting three issues- MAR 2012, APR 2012 and MAY 2012.

The terms of the PG tips offer are here -
http://mag.pgtips.co.uk/terms.php
It says -

The first magazine in the 3 month subscription will be dispatched within 8 weeks of receipt of a valid claim. The following 2 editions will be dispatched when they are published. If you have not received your delivery within 8 weeks please call the Unilever customer service number free on 0800 454 611, Monday to Friday.

Dark_Star

I didn't receive anything at all yet had an email advising me to look out in the post for a special renewal offer...spooky eh?

Rang PG TIPS helpline. Profuse apologies, many problems, magazines will be sent.

Tomorrow (29th feb) is possibly the last date to claim the free subscriptions if you have codes lurking around the house.

I did mine online, no idea if that was the reason for non issue though.

Will be watching the post (& not for a stunning renewal offer either). :rotfl:

JAG

I also got the special renewal offer email today, but haven't received a single copy of the 3 month subscription yet.

sjp1957

Have also sent off for this in the post. Sent mine in at the beginning of December and have received nothing. Complete con!

dianasnan

I have been lucky and actually had my 3 free magazines but had to phone as the subscription card only said 2 months.

Dark_Star

Weirdly my 1st issue arrived 29th Feb (& I rang 28th Feb) - the very last day of the 8 weeks...hmm..don't think it would have been dispatched the day I rang as I chased them up after 5pm. Still 1 issue is here, have to see if I get another 2.

If anyone is waiting, do phone CS as should wake them up. They didn't ask for the codes I used so perhaps all records on file & they're just being rather slow at sending out ....;)

JAG

Dark_Star wrote: »

Weirdly my 1st issue arrived 29th Feb

My first issue arrived the 29th Feb as well. I hadn't contacted them.

Sharon140

I claimed this offer, had the Prima magazine and have received all 3 issues with no problems

JooFroo

I applied for this offer online at the end of November, and when I hadn't received anything by February I emailed the company and got a reply suggesting I ring their careline on 0800 454 611. I did this straight away and received profuse apologies and a promise to hurry up my order. It's now 13 March and I'm still waiting. I'm reluctant to say it's a scam, but just how inefficient can a reputable company be?