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New G&E supplier set DD too high

Hi folks,

Have just switched from Co-op Energy to Scottish Power for Gas and Electricity and have today found out that they have set my DD at £57 a month compared to my old Co-op which was £43 a month...

So considering that Scottish Power should be cheaper than co-op over the year, it looks like Scottish Power have set the DD way too high.

Has anyone else experienced this and would I get any mileage in ringing them up and getting them to reduce it, and threatening to cancel the transfer if they didn't?

Cheers
A big believer in karma, you get what you give :A

If you find my posts useful, "pay it forward" and help someone else out, that's how places like MSE can be so successful.

Comments

  • dogshome
    dogshome Posts: 3,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'm afraid that judgeing your annual Utility costs by the amount you pay in Direct Debits ain't the way to do it
    You must establish how many Kwh's of Gas & Elec you use a year and then apply those numbers to your suppliers tariff, only then can you decide if your Direct Debit is too low or too high
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Hi Lifes Grand Plan,

    If you e-mail me with your details at [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] I can have a look at this for you.

    Kind regards

    Graeme @ ScottishPower
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Thanks very much Graeme, have sent you an e-mail :)
    A big believer in karma, you get what you give :A

    If you find my posts useful, "pay it forward" and help someone else out, that's how places like MSE can be so successful.
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