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Groupon Vouchers

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A quick question :

Who is the contract made with if you purchase a voucher with Groupon however it doesn't live up to it's description which it was sold and booked under.

I have contacted groupon they refuse to refund the full amount and have made a token gesture. They have said I should contact the company concerned directly. I have contacted them but they just ignore correspondence.

In my understanding since Groupon took my money is the contract with Groupon would I be correct in assuming this???

Comments

  • Oopsadaisy
    Oopsadaisy Posts: 1,818 Forumite
    Shock, horror...Groupon more interested in making money than helping customers!!!!!!!!!!

    No wonder they have been referred to the OFT by the ASA for a terrible record of misleading adverts.
    Hi, we’ve had to remove your signature. If you’re not sure why then you're as thick and stupid as the moderators on here - MSE ForumTeam
  • ThumbRemote
    ThumbRemote Posts: 4,727 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Other people on here have suggested Groupon do refund if pressed hard enough, so keep on at them.
  • LisaB85
    LisaB85 Posts: 2,008 Forumite
    Did you pay by paypal?

    Open a claim, they don't respond and paypal refund you after 10 days if it is for an item not received. Far quicker than trying to talk to Groupon.
  • I'm amazed that anyone trusts Groupon with their money anymore. There are 5 threads on the first page of this board alone, all people who gave been ripped off/let down.
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    How can I Remove my CC details from Groupon? Just dont trust them anymore.
This discussion has been closed.
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