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Eon

last year built up £500 credit on gas, just been advised they wish to increase DD from 200 to 300 per month. Apparently they as a business cannot access the or benefit from the monies paid to them as they are paid into a " interest free bank account and the monies are protected ". Apparently although the DD are supposed to spread the cost over the year they suggested they might reduce the payments in spring when useage reduces ?? so whats the point of "spreading the cost". mmmmmmm

Comments

  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi asws,

    We have had a few threads on the DD recently.

    You say you had a credit balance last year. Have you got a credit now ready for the winter bills because a jump of £100 per month is quite a lot.

    Is the account billed up to accurate readings and is the balance after the bill date a credit?

    If you need us to help specifically just email the email address in my profile page and I will be happy to help you.

    Helena :)
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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