Car accident & insurance.

sq8bgq

Hi All,

On 5th October I had a small accident, just few scratches on my and some lady's car. She pulled out the car on the roundabout. The problem is she blamed me so my case is in the third party company. But it is not a problem.

After a few months, on 5th December, I sold my car and I did first mistake. I cancelled my present insurance.

Day after I bought a new car and I also bought a new insurance from another company. Because my accident case has not been resolved yet I thought I haven't lost my No Claim Bonus (anyway I don't think I will be guilty). Few days later I received a letter from them requesting my No Claim Bonus confirmation letter.

I called my previous insurance company and they are not going to give my any letter until the external, third party company will make a decision who was guilty. Also they don't want to cancel my cancellation of my insurance:)

How can I resolve my problem?
I spoke to the new insurer but the customer service is extremely useless. I asked them about changing my quotation and making a new deal but no one is happy to do anything.

I can cancel my new contract with but what then? When I make a new quotation I can't fill option that I have 4 year NCB because I can't get any confirmation yet. If I fill I have no claim bonus I will loose a lot of money. Also forms asking me how much money was taken from my policy - I don't know this information yet...

On comparing websites I have never found a form which let me fill option like "I had an accident and my case is still pending".

I still have a few days to cancel my new insurance.

Please can I ask about any suggestions?

Quentin

Your NCD will be affected as follows:

None will be added for this year and you will lose 2 years from whatever you had at the start of your policy year. So if you had 3 years at the start, then you now have 1 (though).

Inform new insurers you approach that there is an outstanding claim against you, and ask that if this resolved in your favour then they will adjust your premium to reflect the reinstated NCD and refund the difference to you back to the policy start date.

Your "old" insurer will want you to pay up for the whole year before giving you your NCD proof (as you have this claim against you).

So settle with them, get your NCD proof (maybe just for one year, as none will be added for the part year), cancel your current policy and start again with the correct NCD.

sq8bgq

Quentin wrote: »

Your NCD will be affected as follows:

None will be added for this year and you will lose 2 years from whatever you had at the start of your policy year. So if you had 3 years at the start, then you now have 1 (though).

Yes, this is what I heard from someone

Quentin wrote: »

Inform new insurers you approach that there is an outstanding claim against you, and ask that if this resolved in your favour then they will adjust your premium to reflect the reinstated NCD and refund the difference to you back to the policy start date.

They don't want to listen about it. Customer rervice is horrible, they gave me 2 options: they will cancel the policy if I don't send them NCB proof or I can do it within 14 days to avoid big fees.

Quentin wrote: »

Your "old" insurer will want you to pay up for the whole year before giving you your NCD proof (as you have this claim against you).

I have already paid them 50 pounds for cancellation and about 200 because of this accident. If I am not guilty they will refund me this 200 pounds - this is what they said

Quentin wrote: »

So settle with them, get your NCD proof (maybe just for one year, as none will be added for the part year), cancel your current policy and start again with the correct NCD.

My "old" insurer is NOT going to give me any NCB letter until the case will be resolved.

I have already paid over 100 pounds to my new insurer as a deposit. If I cancel my insurance they told me I will have to pay about 55 pounds fee. Can I get back this 100 pounds amout back then???

I am still very confused...

Thank you for any further replies

regards
Paul.

Quentin

Ask your old insurer to give you proof of the reduced NCD. If they will not, then submit a written complaint (assuming you have now paid the full year's premium) and take it from there.

REgarding your new policy, don't let them cancel it otherwise you will have to declare that you have had a policy cancelled to all future insurers.

If necessary to prevent this, cancel it now yourself and bite the bullet over the cancellation charges (assuming they won't let you continue with a revised premium to reflect the current correct NCD you have (ie after it has been reduced pending the outcome of the claim against you).

Then as advised above, start again!

sq8bgq

Thank you Quentin for your advice.

Quentin wrote: »

REgarding your new policy, don't let them cancel it otherwise you will have to declare that you have had a policy cancelled to all future insurers.

If necessary to prevent this, cancel it now yourself and bite the bullet over the cancellation charges (assuming they won't let you continue with a revised premium to reflect the current correct NCD you have (ie after it has been reduced pending the outcome of the claim against you).

Ok, it sounds OK. Thank you. Anyway it is extremely stupid I will have to pay for the new insurer bigger amount because of reduced NCB period, only because the third company is so slow... But - it was my mistake that I cancelled my old insurance... Now I have to pay for my stupidity.

Anyway - for the new insurer I have already paid about 120 (?) pounds as a deposit and then they set up direct debit from 6th January 2012. I still have a few days to cancel this insurance and I think I will do it. I know I will have to pay 55 or so pounds for this cancellation. Will I also loose mentioned 120?

Thank you.
Paul

Quentin

Check the policy to see what they do if you cancel.

If they have a cooling off period, are you still inside it? If so, they may just deduct an amount to cover any days you have been under cover.

sq8bgq

Thank you mate for your help, I am very appreciated