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Ocado start to cheese me off....
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Hmmm, I wonder how I know that they treat their employees poorly....
You can phone the call centre and complain, but it doesn't stop the poor packing. Sometimes it is the packer and sometimes the driver. The drivers often sling two bags into one to make it easier to take all the shopping out of the van at once.
Delivery distance is not an excuse, those goods were delivered to the warehouse from all over the country in fine shape!
While receiving a text message may in theory seem helpful, it is not. So now you are aware you will have to go to the supermarket your were avoiding.
Recently I ordered a product and the website said in stock for deliveries after Wed. Lo and behold, it was out of stock on my delivery day. I went to waitrose to pick it up and they didn't have any either, why???? because that whole line has been suspended!0
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