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Non payer on buy it now

wannaberich41
wannaberich41 Posts: 527 Forumite
Part of the Furniture 100 Posts Combo Breaker
in Ebay, auctions, car boot sales, post & parcels
:mad:Hi We had a item that was being auctioned or you could buy it now. We had a offer came in that we was considering and left it about 1hr 30mins whilst thinking. This person had a very good rating. Then when we re checked someone had purchased it on the buy it now option(This was on Wednesday night). So we thought great we got what we was asking for. The guy sent us a email asking for our phone number so he could arrange pick up and bring cash payment. He gave him our mobile number but not heard from him. His rating is zero and we thought we blocked these but you cant apparantley. Now we have heard nothing. On the info sent from ebay it states his name and address and ive checked on BT directory and this person does exsist at this address. Ive even googled street maped him. Last night we re sent email with our phone number on and still not heard. Can we ring the number we have found or is that wrong to do that? Do we get in touch with ebay and ask for a refund and then re list? Do we go to the other person who put the first offer in and see if he is still interested?
Any advise would be very much appreciated.
Things will get better day by day.

Comments

  • soolin
    soolin Posts: 74,440 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    How long ago did they win?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • wannaberich41
    wannaberich41 Posts: 527 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    They won it about 10.30pm wednesday evening. I dont understand why ask for number and then not communicate.
    Things will get better day by day.
  • 1trainer1
    1trainer1 Posts: 1,027 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I would give it until tommorow as some people dont use ebay everey single day, I know I sell a few stuff on ebay and a lot of people take time to reply

    normally we wait a week before we start stressing or chasing
    Blessed on 18th February 2014 at 0814 with little Sarah xxx
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Maybe they were busy last evening & work during the day. You can get their phone number from ebay & give them a call to arrange a collection time.
  • GregtheHammer
    GregtheHammer Posts: 1,036 Forumite
    I have had 6 non payers this week, normal pre-xmas run up
  • balmk
    balmk Posts: 624 Forumite
    I know it doesn't help now, but ou can set to ask for immediate payment via PayPal on Buy It Nows.
  • soolin
    soolin Posts: 74,440 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    balmk wrote: »
    I know it doesn't help now, but ou can set to ask for immediate payment via PayPal on Buy It Nows.

    Problem is that as OP is hoping for cash (as would anyone to avoid the paypal on collection scam) he would have been forcing the buyer to use paypal.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • mummyplus3
    mummyplus3 Posts: 890 Forumite
    I have sold loads of things on buy it now in the last few months and people don't pay for weeks. I always pay via paypal immeadiatly unless its COC so don't understand it myself but hey-ho as long as it comes in eventually.
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