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Telewest t.v. package - two channels lost!

We currently use the Virgin Media Large service (which equates to the Telewest Essential Service) and have noticed that, today, we're missing two channels - Jetix and TheBox.

We've just spoken to somebody in Customer Relations about this and they're not planning on reimbursing or replacing - which I think is a bit grim!

Has anyone else tackled them on this with any success??
:hello: I'm very well, considering the state I'm in. :hello:
Weight loss since 2 March 10 : 13lbs

Comments

  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    i dont think theres anything u can do, its not telewests fault the owners of the channels have decided to pull the channels from the telewest service
    No Links in Signature by site rules - MSE Forum Team 2
  • Also note that Sky One and Sky News will be pulled from Virginmedia shortly as well. They are playing dirty and have hiked their prices up so Virginmedia have basically told them to shove it !!
  • gyzmo
    gyzmo Posts: 624 Forumite
    Part of the Furniture Combo Breaker
    I posted previously on the Virgin takeover of NTL : Telewest. Mr Branson seems to be doing just as good a job of the services as he is of his trains. I tried yesterday to add on Sky movies 1. 28 (I exaggerate not) phone calls and 4 hours later I managed to get someone to do it.

    I'm switching over to Sky.
    Don't bother trying to sue me - I've got no money!
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    WellGirl wrote:
    Also note that Sky One and Sky News will be pulled from Virginmedia shortly as well. They are playing dirty and have hiked their prices up so Virginmedia have basically told them to shove it !!


    wellgirl

    has it been confirmed that they will be pulled, i read on skys website that negotiations are ongoing, heres the link

    http://www.sky.com/portal/site/skycom/home/article?contentid=646110
    No Links in Signature by site rules - MSE Forum Team 2
  • poppy_f1
    poppy_f1 Posts: 2,637 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    C_Ronaldo wrote:
    wellgirl

    has it been confirmed that they will be pulled, i read on skys website that negotiations are ongoing, heres the link

    http://www.sky.com/portal/site/skycom/home/article?contentid=646110

    apparently they are still in talks but if no agreement has been made then sky 1, sky news etc will be pulled from wed morning, this isnt including sports and movies tho
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    poppy_f1 wrote:
    apparently they are still in talks but if no agreement has been made then sky 1, sky news etc will be pulled from wed morning, this isnt including sports and movies tho


    im not disputing the fact it could go belly up, it is annoying if it were to go taht way,
    No Links in Signature by site rules - MSE Forum Team 2
  • gyzmo wrote:
    I posted previously on the Virgin takeover of NTL : Telewest
    Virgin HAVE NOT taken over NTL . Virgin swapped Virgin Mobile for 17% of NTL shares . They sought Sir Dickys permision to rename the company instead of calling it Cabletel/NTL/Telewest/Virgin Mobile etc.
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