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How long to BT take to send final bill out?

I left BT for line rental and calls nearly 2 weeks ago, and I've not received any final bill or anything from them since the switchover date.

How long do they usually take to do this?

Also I can still log in to their website and view my account as if nothing has changed!

Comments

  • It should only take 7 to 10 days for a final bill. You may still have some products/services on your BT account that do not cease when you move to another company such as rental phones. Best thing to do is call and ask why account is still open.
  • Ady87
    Ady87 Posts: 279 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    It can take 2 weeks or even longer from the day of the transfer.
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