We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Npower.....what a rip off!

I was approached in a Leeds supermarket in July 2011 by an Npower salesman informing me that if I was to switch suppliers I would be guaranteed a fixed price tariff of £72 a month for a year. He told me that every power supplier was hiking up prices in October but if I was to make the switch now, I would be exempt from these increases. So imagine my surprise when Npower increased my tariff to £105 per month when the increases took place! On contacting them to complain, they stated they had no paperwork processed that mentioned the deal I was offered and that no such deal existed! My complaint has now been passed to an investigations team.

Comments

  • ricky9
    ricky9 Posts: 141 Forumite
    NO COMPANY WILL OFFER YOU A GUARANTEED FIX PRICE TARIFF OF £72 A MONTH FOR A YEAR

    What they offered was a guaranteed fixed unit rate for a year pence per kw
    Did you think you could use as much gas and electric as you wanted for £72 a
    month
  • whitelabel
    whitelabel Posts: 2,217 Forumite
    a dodgy salesperson will offer what ever they want to get a sale though...
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 347.2K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.8K Spending & Discounts
  • 239.5K Work, Benefits & Business
  • 615.4K Mortgages, Homes & Bills
  • 175.1K Life & Family
  • 252.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.