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explaining figures on my prepayment meter

eatee
eatee Posts: 26 Forumite
I've got a prepayment meter with E-on. In order to keep costs down i'm trying to figure out what rates i'm paying and then what my appliances are consuming.

The meter has bamboozled me though; it sometimes displays the exact same fields with different numbers inside, on each display. You press a button to cycle through the displays. They are as follows:

A: Current money on meter.
[*/*] <- this is as near as I can come to illustrating it, it doesn't say 'B' as one would expect: asys "8p per kwh"
C: Shows current time, says "Rate 1".
D: Shows date.
E: Total accepted money, I think (does this get reset at any point, like on an electrician visit?)
F: charge/week, but it says £2 !?
G: says "23841.98 kwh"
H: Says "10314.29 kwh"
I: says "18.3p per kwh" contradicting the 8p shown earlier
J: says "13527.73 kwh" and then "Rate 2" -- so which is it, rate 1 or rate 2?
K: 6.38p per kwh (Yet another different figure), then "Rate 2".

If anyone can help me interpret all this that'd be great.

Comments

  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The Rate 2 will be the Economy 7 cheap rate. Rate 1 will be your (expensive) day rate.
    You are presumably on an E7 tariff?
    No free lunch, and no free laptop ;)
  • stephga23
    stephga23 Posts: 202 Forumite
    edited 6 December 2011 at 8:34PM
    A is current credit on the meter
    B will only show if you owe something to get back into credit ( used emergency etc) it will show what you need to charge to get back into credit
    C is the the time
    D is the date
    E is the total credit accepted (won't get reset unless engineer is requested to do so)
    F is the charge per week which is sometimes for debt and standing charge or one or the other
    G is the total units used ( add H and J together)
    H is day units meter reading
    I is day units pence per unit
    J is total night units meter reading
    K night units pence per unit


    Other screens shown if key is inserted will be and this is a guess as I am not 100 percent sure on the order they are shown

    R total debt
    S debt recovery rate
    T can't remember

    I do hope that helps you though?
  • SwanJon
    SwanJon Posts: 2,336 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    As above, only thing I can think to add is the [*/*] screen is a test - from my experience all the display is it up (something like 8.8.8.8.8).
    Some suppliers remove the standing charge and use the day/night screens for tier1/2.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    Hi eatee

    Already some great advice on here. Thanks guys.

    Just thought I would mention our website. We've a section on there dedicated to helping customers understand prepayment meters.

    It's under 'Existing Customers' and is approx half way down the left hand menu.

    Hope this helps eatee. Give me a shout if you need any more info as happy to help.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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