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Don't accept estimated bills - send your meter readings in!
Martin has always stated on the website that we should send our own readings in to our utility providers. Well, I discovered why this week when I sent mine in and asked for a refund of any overpayment. Online it stated that I was owed £190 up to the last bill which I thought was great, but after giving my readings, I must have been overpaying for years because I have a credit balance of - wait for it - £802!
Yes, you read that right and the utility company still asked whether I was sure I wanted a refund!
So start reading your meters today. I can't believe that I've been so daft all this time.
Yes, you read that right and the utility company still asked whether I was sure I wanted a refund!
So start reading your meters today. I can't believe that I've been so daft all this time.
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Comments
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I second this - I was overpaying for a few years - we had a crossed meter that wasnts discovered for a while - I got £600 back.0
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