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Hotpoint Gas Hob

I have had a 4 burner gas hob fitted. When I use the left hand ring and open the cupboard door underneath I get a smell of gas either during or after use. Use the other burners and there is no smell at all. Fitted by a Gas Safe person and all OK when tested so seems the problem is with the hob not the fitting. Any ideas ?

Comments

  • Canucklehead
    Canucklehead Posts: 6,254 Forumite
    Hi.

    Yes , call the installer, if the problem is with the hob he/ she will pass it on to the hob manufacturer under warrenty.

    Do not use it.

    Done ,sorted. Piece of cake eh?

    GSR
    Ask to see CIPHE (Chartered Institute of Plumbing & Heating Engineering)
  • Meepster
    Meepster Posts: 5,955 Forumite
    Hi.

    Yes , call the installer, if the problem is with the hob he/ she will pass it on to the hob manufacturer under warrenty.

    Do not use it.

    Done ,sorted. Piece of cake eh?

    GSR

    Spot on advice to be honest.

    It needs to be looked at by a professional. So either get the installer back to have a look at it or call Hotpoint and get them to send someone out.

    (Just bear in mind, if you ask Hotpoint to send someone, and it turns out to be a problem with the installation, you WILL be charged for the call out)
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

  • phill99
    phill99 Posts: 9,093 Forumite
    Part of the Furniture 1,000 Posts
    If you can smell gas, call Transco. This could be the difference between an evening meal and being shot into orbit.
    Eat vegetables and fear no creditors, rather than eat duck and hide.
  • Thanks to you all for response.I will get installer or Hotpoint out to look at it.
  • gas4you
    gas4you Posts: 2,602 Forumite
    Call National Grid NOW. 0800 111999. Sounds more like a dodgy installation from here
  • garethgas
    garethgas Posts: 2,477 Forumite
    gas4you wrote: »
    Call National Grid NOW. 0800 111999. Sounds more like a dodgy installation from here

    All they will do is confirm whether there is a leak or not and make safe.
    If the appliance is only smelling when one particular burner is being used, I'd suspect an appliance fault.
    This, together with the fact that the installation has been tested by a GSR would also suggest a leak at or after the tap as it wouldn't show up on a test.
    Canucklehead has given the most appropriate course of action.
    You have been reading.....another magnificent post by garethgas :beer:
  • What width space is required above gas hob?
This discussion has been closed.
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