Rights on a sale

zamzams9

Hi
I went on a website on saturday and it has several different deals, I followed the link and got to Sainsbury's website where they had 'mispriced' a dishwasher from £250 ish to £29.99. Aha a bargain I said and bought it then and there, an email was sent confirming my purchase and I thought...what a bargain.
Sunday an email came to say my order has been cancelled.
Today (monday) I have spoken to Sainsbury's and they have said that they had mis-priced the item and that my account would be re-credited in 3-5 working days.
Just wondering if anyone knows
a. if they have to honour the contract
b. what I can do about it
c. how to make a very disappointed girlfriend happier without producing a dishwasher.

Thanks
ZamzamS9

mo786uk

no they dont have to honour it
you can do nothing

arcon5

Terms:

6.1 The Order Acknowledgement email and order number are not an order confirmation or order acceptance from us. Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it. Where items are despatched separately, our acceptance of the order in respect of each item takes place when that item is dispatched. Our carrier will make every reasonable effort to contact you to make delivery, but if they are unable to do so then your order will be cancelled and payment refunded to your card. Where you use our Click & Collect service, acceptance of your order will take place when the goods are available for collection by you at your nominated collection store.
6.2 We are not permitted to sell a knife or blade, alcohol or age restricted products to any person under the age of 18.
6.3 We will inform the TV Licensing Authority of your name, address and order details if you place an order for a television or television receiving equipment.

a. no
b. understand it was an error, you tried to get a bargain (nothing wrong with that), was unsuccessfull (hard luck) and move on
c. I can think of a few things

bris

C is easy, get a dishcloth in your hand.

visidigi

https://forums.moneysavingexpert.com/discussion/3652899

Gavin83

Did you honestly think that pricing was correct?

tomwakefield

Gavin83 wrote: »

Did you honestly think that pricing was correct?

To be fair, most of these kind of posters are probably aware it's an error, just believe that the shop is legally bound to sell at the displayed price.

squeaky

Do shops have to sell at the advertised price?

ThumbRemote

Gavin83 wrote: »

Did you honestly think that pricing was correct?

If you read their post they clearly say it was mispriced. They simply want to know their rights, which have been explained.