We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Help! What are the bank obliged to do?

Hi I was wondering whether anyone knows whether banks are obliged to let you know you are over your overdraft limit? I had a dormant account which was accruing interest which caused it to go over it's overdraft limit without my knowledge. I have had 3 months late payments added to my credit file without my even knowing I was over my limit.

Anyone know whether they are meant to send out letters to let you know you are over your limit?

I have since closed the account, but this is going to do noting to improve my credit rating. Really concerned as we have a mortgage application going through at the moment.

Comments

  • le_loup
    le_loup Posts: 4,047 Forumite
    What did the T&Cs say?
    Have you heard of the Internet? It enables you to check things like this. It's quite good.
  • Katg1
    Katg1 Posts: 23 Forumite
    Eighth Anniversary Combo Breaker
    I have looked on the Internet... which is what lead me here! Yes, I have checked t&cs but couldn't see it detailed.
  • noh
    noh Posts: 5,819 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Which bank and which account? Were statements sent either in paper or paperless form?
  • Gromitt
    Gromitt Posts: 5,063 Forumite
    Which bank was it? Banks like Halifax, Barclays, First Direct and others will send you a text message when your balance is less than a predetermined amount (set by yourself).

    Otherwise they'll just send you a statement of charges once you are into an unauthorised overdraft.
  • le_loup
    le_loup Posts: 4,047 Forumite
    Katg1 wrote: »
    I have looked on the Internet...
    I was suggesting that you might have looked at your account on-line before the three months had elapsed!
  • Katg1
    Katg1 Posts: 23 Forumite
    Eighth Anniversary Combo Breaker
    Yes, in hindsight that would have been a very good idea. Hadn't touched it in the last two years. I had tried to close it over the phone, but was advised I had to do it in the bank and never got to it. Stupid I know, don't need a lecture! Just want to know where I stand with regards to the letters from the bank. Are they obliged to let you know you are over your limit?

    Was hoping this might helpe to get them to remove the marks from my credit file.
  • Katg1
    Katg1 Posts: 23 Forumite
    Eighth Anniversary Combo Breaker
    Current account with Barclays
  • noh
    noh Posts: 5,819 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Katg1 wrote: »
    Current account with Barclays
    Did you get sent statements either online or in paper form?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.