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Santander- Still as Useless in 2011
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Ninasmum
Posts: 41 Forumite
Having had a bank issue that needed sorting out immediately I had to ring Santander last week.
FIVE phonecalls resulted in;
(Title inspired by the following:
http://www.moneysavingexpert.com/news/banking/2010/08/santander-worst-bank-for-customer-service )
FIVE phonecalls resulted in;
- No resolution of the problem
- Complete failure to get to speak to my branch or a supervisor despite asking for that at least twice
- Four different stories about what could and could not be done with my account!
(Title inspired by the following:
http://www.moneysavingexpert.com/news/banking/2010/08/santander-worst-bank-for-customer-service )
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