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Santander "forgotten user ID" sytem not working ....

....I have forgotten my user id and tried their system by entering account number/sort code/ e mail address and it just loops back to the user id log on page?....anyone else have this problem?.....thanks ed:eek:

Comments

  • ses6jwg
    ses6jwg Posts: 5,381 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i had problems using google chrome a few weeks ago and had to switch to firefox. try switching browser first.
  • I also had this problem when my A&L a/c was migrated across to Santander even after obtaining new log in details from Santander - just kept reverting back to log in! Turned out to be IE9 browser. Following switch to Firefox no more problems - so far!!! Give that a go.
  • ed123_2
    ed123_2 Posts: 556 Forumite
    ....thanks for the replies, I am using Firefox but will try other browsers.
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