We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Hitachi finance

Options
recevied a letter today saying we owe them money,,we are in dispute with DFS,over a suite and we are taking it to court hitacchi have been informed about situation from the start,,looking at there charges for non payment,we will be in serious debt by time this is sorted out,,y do these companies who have been informed of situtation,act this way,,hitting the little man again

Comments

  • Meepster
    Meepster Posts: 5,955 Forumite
    A little more information would be helpful? What is the nature of the dispute?
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    If you're in dispute with a company who you have finance with, it's best to keep up the repayments until it's resolved. Have you stopped making payments ?
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Sorry this isn't what you want to hear but if your in dispute with the retailer, to stop payments to the finance company is a very silly thing to do and will affect your ability to obtain credit in the future, may affect your insurance premiums ect.

    What is the dispute? How long have you had the product? More information would help others help you. If you have a genuine claim, a section 75 claim with the finance provider may be an option for you.
  • colin13
    colin13 Posts: 1,007 Forumite
    the suite we got from dfs is the wrong colour,not uwrapped,,although it is the colour wife signed for,,it aint the colour the daghter said shee wanted,,she wanted black,,and got eebony,,which is dark blue in dfs world,,we have got the trading standards involved we are being advisedd by them
  • Meepster
    Meepster Posts: 5,955 Forumite
    Well in that case, you still need to pay for the finance. Even when in dispute, the finance needs to be kept upto day, or they can (and will) trash your credit rating.

    The only time you will get away with not paying it, is if the dispute is with regards to the finance paperwork...
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    colin13 wrote: »
    the suite we got from dfs is the wrong colour,not uwrapped,,although it is the colour wife signed for,,it aint the colour the daghter said shee wanted,,she wanted black,,and got eebony,,which is dark blue in dfs world,,we have got the trading standards involved we are being advisedd by them

    You really need to carry on making the payments in that case.
  • colin13
    colin13 Posts: 1,007 Forumite
    arcon5 wrote: »
    Sorry this isn't what you want to hear but if your in dispute with the retailer, to stop payments to the finance company is a very silly thing to do and will affect your ability to obtain credit in the future, may affect your insurance premiums ect.

    What is the dispute? How long have you had the product? More information would help others help you. If you have a genuine claim, a section 75 claim with the finance provider may be an option for you.


    on the advice of trading staandards,my wife has already sent a letter to them stating that,,so hopeffully it is good advice
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.