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The Train Line

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  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    hike2life wrote: »
    they must have slipped up I've been using the iphone app and there was definitely no booking fee!!! Seriously!

    I phoned them today and they stated that it all changed on the 29th November

    Is this a recent change for only iPhone users?

    I visited their website on 25 November to buy train tickets and noticed the £1 booking fee, so I purchased my tickets through First Great Western instead who don't charge a fee.
  • hike2life wrote: »
    Just a real vent for my first post!!

    I use the website app to book trains on a regular basis!!! I have enjoyed it for months to book train journeys between home and my place of work.

    However just tried to book a trip, and I am outraged!!! After all this time I have just realised, in time I might add, that they have just started applying a £1 booking fee!!!!

    Not only have the fares risen, this adds insult to injury!! I think they are just trying to fund their next daft advert....

    Readers beware and warn your friends, I'm going back to the station to buy my tickets.....

    Rant over.
    I have just checked the rail ticket prices for a group of 4 adults travelling on "super off peak day returns" through The Train Line site, and was given a price of £144.40.
    Only to find out that the exact same tickets would cost me only £72.20 through the National Rail Enquiries Site.
    So if you are thinking of booking a ticket check first !
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