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Nationwide charging to draw cheque?!
Fenchurch1981
Posts: 21 Forumite
I've just spoken to my Mum, a pensioner, who banks with Nationwide. She was getting a cheque for £15 for charity this morning when the teller advises that she was lucky to be doing that today, as from Monday there would be £10 charge for all cheques/drafts under £1,000 :eek: Sure enough, they had put up one small sign - about 8 inches by 6 inches - by one cashier's position - that's a new sign that wasn't there on the 28th November when she was in there. So I guess my question is, are they allowed to do that and only give 5 days notice? And how the hell do they get away with it when surely most people drawing 'small' cheques (though I have to say, I don't call £1k small 
) are surely people on low incomes?! And just before Christmas too. I'm :mad: on Mum's behalf...
) are surely people on low incomes?! And just before Christmas too. I'm :mad: on Mum's behalf... 0
Comments
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Did she ask the bank to write it, i.e. was it a counter draft? That's listed as costing a tenner but maybe they used to waive it for some categories of people?0
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Fenchurch1981 wrote: »She was getting a cheque for £15 for charity this morning
Was she drawing it on an account that supports a cheque book? In which case virtually all Banks charge £10 - £12.
If no cheque book supported - then a lot waive any fee.If you want to test the depth of the water .........don't use both feet !0 -
Get her into internet banking, she can do any further transfers on line then.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
She's never had a cheque book on this account (she had the account back when it was Portman BS), and the cheques have always been done for free before. I just think it's exceptionally cheeky to start charging for this and to do so when people will be doing cheques for Christmas and so on...0
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McKneff - :rotfl:no. She can't use the internet. She struggles to turn on a computer at all! We have tried to teach her but no dice. in her defence she is nearly 73!0
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That only applies to their current accounts.Did she ask the bank to write it, i.e. was it a counter draft? That's listed as costing a tenner but maybe they used to waive it for some categories of people?0 -
Fenchurch1981 wrote: ». in her defence she is nearly 73!
Be very careful! You may have people on this very thread who are treading a similar age profile.
You won't always be 30!
If you want to test the depth of the water .........don't use both feet !0 -
Yes - apologies to all the silver surfers - is there any chance one of you teach my Mum to use a pc?0
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The obvious answer would be to switch to an account, either at Nationwide or elsewhere, that offers a cheque book.0
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Nationwide gave up any pretence at customer service at the same time as they paid Mark Benton a fortune to pretend how good they are.0
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