hmrc b#####ds

FatAndy

grade wrote: »

Just to set the record straight... I always do as instructed and give my employer my P45 etc, hmrc for reasons which even they can not explain changed my tax code to 11T, I have had to get an advance of £1000 off my employer, total time on the phone listening to recordings and sorting it out 1.5 hrs. 100% hmrc's fault and they have done nothing to sort it out.

A 'T' code would suggest that HMRC believe you have taxable benefits such as a car and/or medical insurance. Such a big drop would suggest they think you have a company car. If you do have one that could be the explanation, if your employer was slow in notifying HMRC (by submitting a P46(car)) then you would have been underpaying tax so this is the 'catch-up'. If you had a company car in you last job it could be that your previous employer has made a mistake filling in your P11d so you're being taxed for a car you no longer have.

Incidentally, when your tax code is changed HMRC would normally send a form P2 through the post showing how they've calculated the new code, so if you've had one of those it should give the answer.

chrismac1

Pennywise I agree about CT. Mine are all with Dundee too, following a move from Aberdeen. My only gripe is the phone line can often be permanantly engaged. But you do get a sensible conversation and your issue is normally resolved then and there with no attempts made to fob you off with another phone number, etc. So on CT if they can sort out the engaged phone issue I'll give them a gold star! (not often you'll hear that from me, just been a very enjoyable mountain walk in a foot of snow so feeling generous)

ceeforcat

Whoops!

http://www.thisismoney.co.uk/money/news/article-2069929/Rebel-tax-office-staff-ready-blow-whistle-inept-HM-Revenue-amp-Customs-bosses.html

John_Pierpoint

When I was involved in "restructuring" in the 1970's, management thinking was all about making fairly low level clerks feel responsible for "their" list of clients/customers.

Invoices were sent out complete with a (revolutionary) direct inward dialling number to a person responsible, who named themselves on the computer's customer record.

This sort of idea got a bit silly when various government departments picked it up; on British Rail I still felt like a "traveller" and the suggestion that I am a "customer" of the Council Tax department, is just hypocrisy, but the principle is sound.

So why has HMRC tried to create a "command and control" system; Henry Ford would be proud of its ability to break the job down into meaningless tasks performed by "one armed" operatives.