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Is this in breach of my DSRs?

MancLass
MancLass Posts: 62 Forumite
in Consumer rights
Hi

I was ordering some Fauve lingerie from lingerie-heaven and they told me as they had to order in specially for my order, they could remove my DSR rights is this right? Can they do this? Needless to say I didn't order from there.

Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ordering in off the shelf stock to fulfill an order does not negate your rights under the DSRs.
  • MancLass
    MancLass Posts: 62 Forumite
    neilmcl wrote: »
    Ordering in off the shelf stock to fulfill an order does not negate your rights under the DSRs.
    So if I order a product thats not made for me but the company don't hold a stock but order it in, that is the same right?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MancLass wrote: »
    So if I order a product thats not made for me but the company don't hold a stock but order it in, that is the same right?
    Yes, as long as its not custom-made/made to order, which in this case it isn't.
  • MancLass
    MancLass Posts: 62 Forumite
    neilmcl wrote: »
    Yes, as long as its not custom-made/made to order, which in this case it isn't.
    Oh thank you :)


    Why would they have such a term :S
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    MancLass wrote: »
    Why would they have such a term :S
    Errr.... to try and avoid their obligations under the DSRs. :D

    Those less wise people who do not know about MSE may be fooled.
This discussion has been closed.
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