Taking to court and they are refusing post...

moneypooh

I've checked the RM website and the letter still hasn't beem collected, so we'll see what happens next.

raineshoe

In this situation I always arrange for letters to be sent twice. Once as a recorded post item and once as unrecorded. If they are expecting court proceedings they will not receive or collect any signed for post. However, if you send one unrecorded they are more likely to open it.

texranger

moneypooh wrote: »

We are currently pursuing a company for a refund of a faulty item. They accepted my first letter that quoted the SOGA and evidence enclosed as directed by consumer direct. I've left it 14 days and without an answer I have proceeded to sent the letter of court action this week. However they have not signed for it and the RM left a card. I don't believe they will collect it from RM let alone sign for it.

The company is a fair distance away and travel isn't possible. I'm certainly not going to visit as they have already refused a refund in a non-friendly manner!

I'm not going to go into too much detail here, but just need advice about sending the 'action letter' if they won't sign for it.
I have thought about setting up an email account and sending the info that way, is that my only option now?

Thanks

if you use http://www.hllclba.co.uk/ to send an LBA then they will send it via email and then send you a copy to post off to the debtor