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Asda.. Online shopping!!!
Mommy2two
Posts: 226 Forumite
I recently had a coupon which gave me £10 off a £50 spend
during my shopping online with adsa the other day i entered my coupon code in and was told it had expired..! however the date on the email was expiry 27/02/2007 so i called the online shopping helpline number and advised my case
and was then told if i called on weds (today) which was when my shopping was being delivered to get the £10 re embursed into my Bank account i am a very trusting person and didnt get his name as he sounded genuine BIG MISTAKE!!
anyhow i called them today and advised about the call last week i had made to be told they had no record on my account i had called(virtually calling me a liar) i was then DUMPED! through to another person whom gave me the same ole rubbish that no notes on the account mean i didnt call i requested to speak with a manager to be told she was a manager i then said i wish to speak to her manager to be then told they werent available
i then requested a call back within 24 hours from her manager to be advised i didnt call there is no notes
where do i stand with this? should i call again write a letter?
any help would be appeciated..
Kind rgards
during my shopping online with adsa the other day i entered my coupon code in and was told it had expired..! however the date on the email was expiry 27/02/2007 so i called the online shopping helpline number and advised my case
and was then told if i called on weds (today) which was when my shopping was being delivered to get the £10 re embursed into my Bank account i am a very trusting person and didnt get his name as he sounded genuine BIG MISTAKE!!
anyhow i called them today and advised about the call last week i had made to be told they had no record on my account i had called(virtually calling me a liar) i was then DUMPED! through to another person whom gave me the same ole rubbish that no notes on the account mean i didnt call i requested to speak with a manager to be told she was a manager i then said i wish to speak to her manager to be then told they werent available
i then requested a call back within 24 hours from her manager to be advised i didnt call there is no notes
where do i stand with this? should i call again write a letter?
any help would be appeciated..
Kind rgards
:A Tracey - Mommy of two girls on a mission to save money:A
Comping challenge 2007 win your internet fees's back:
Costs £179.88
Won £0.00
Comping challenge 2007 win your internet fees's back:
Costs £179.88
Won £0.00
0
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tell them you have a copy of your phone bill proving you rang. you will be able to produce it if necessary0
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