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Escalating an INR case - I am the seller...
chemical.galaxy
Posts: 1,143 Forumite
Following on from a previous thread about an INR opened against me which I was suspicious about...
Turns out there are 2 other sellers this buyer has opened INR's against.
- buyer has been registered for less than one month
- buyer is registered in u.k. but has changed her paypal address to post to bulgaria
- buyer has bought around 25 items on Ebay but left no feedback at all
- buyer bought several items from me but has only opened INR on one although all were posted together (total of items sold is £33 so I posted RM small packets)
- buyer is not answering any of my emails
So taking all the above points into consideration I think buyer is a scammer and I am prepared to escalate the case, the other 2 sellers already have.
If I understand correctly I can't escalate until 7 days after the case was opened.
What are the chances of winning this as there are other sellers involved and will I get a black mark if I lose!
Turns out there are 2 other sellers this buyer has opened INR's against.
- buyer has been registered for less than one month
- buyer is registered in u.k. but has changed her paypal address to post to bulgaria
- buyer has bought around 25 items on Ebay but left no feedback at all
- buyer bought several items from me but has only opened INR on one although all were posted together (total of items sold is £33 so I posted RM small packets)
- buyer is not answering any of my emails
So taking all the above points into consideration I think buyer is a scammer and I am prepared to escalate the case, the other 2 sellers already have.
If I understand correctly I can't escalate until 7 days after the case was opened.
What are the chances of winning this as there are other sellers involved and will I get a black mark if I lose!
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Comments
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You can't win unless you prove delivery, if you escalate and lose then there will be a strike on your seller dashboard.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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You can't win unless you prove delivery, if you escalate and lose then there will be a strike on your seller dashboard.
Even though other sellers are escalating?
All I have is the standard POP.
I could claim the loss from RM but I hate to think that this person is getting away with this!
And because I left feedback as soon as I had dispatched the items I can't even leave something along the lines of 'sorry item was lost'0 -
just had another look at the buyers feedback, she has just made them private!0
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chemical.galaxy wrote: »Even though other sellers are escalating?
All I have is the standard POP.
I could claim the loss from RM but I hate to think that this person is getting away with this!
And because I left feedback as soon as I had dispatched the items I can't even leave something along the lines of 'sorry item was lost'
All you can do is refund and make a complaint to ebay that you feel the buyer is a malicious bidder who is buying merely to reclaim their money.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
All you can do is refund and make a complaint to ebay that you feel the buyer is a malicious bidder who is buying merely to reclaim their money.
I did get through to customer support in Ireland and he said he would look in to the case. He suggested buying more time by sending the seller a message saying I would refund if item did not arrive soon.
He did say there was nothing I could do without tracking apart from what I have done.0 -
Ok so now there is another seller who has contacted me with an INR against them - that makes 4! how many can someone open without getting flagged?!0
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You all need to leave feed back, Make sure its not negative.
Sorry your item didnt arrive. Refund on its way.
Get everyone to leave a similar feedback, Maybe worded slightly different to stand out.Censorship Reigns Supreme in Troll City...0
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