Mortgage Exit Fees successes and failures

jesspolo

My ex-husband and I had a mortgage wit Skipton BS which we repaid early. We paid several thousands in redemption fees, but I can't remember if we paid a MEAF.

From looking at the information on the MSE pages about this, Skipton certainly seems to be among the culprits who hiked their charges up during the period we had the mortgage.

The trouble is that I can find no paperwork relating to the mortgage now - the repayment of the mortgage was linked to the sale of the property during divorce and I have the legal paperwork but no Skipton documents. Furthermore, I have subsequently changed my name back to my maiden name, so would have to re-claim in my old name...and as the mortgage was in joint names would they pay any money due to me, or would I have to open up communications with my ex-?

It all seems really complicated, but I think they owe me £100! Anyone got any advice?

dumb_blonde

Hi I had a mortgage with Natwest which i later switched to an offset one with them.When i questions about the mortgage exit fee with them they said they could find no record of the other mortgage and that we must of just changed to the other mortgage without redemption.I know nothing about mortgages so just accepted this.However, on applying for mortgage relief help via JSA the form they sent back said that the mortgage had been redeemed(they obviously got my old one and my current one mixed up)
Surely i would have paid an exit fee then if this is the case?
Any advice??

MarkyMarkD

They would pay anything due jointly to both borrowers, as it is their entitlement. They should require both borrowers to accept the refund, and to divvy it up between themselves. They should NOT split it 50/50 without the consent of both borrowers, as they cannot assume that it is owed in those proportions.

In conclusion if you are not in contact with your ex, you are not going to get anything. And is it worth reopening contact for £50?

sylwright

Last week I came across a letter from our old mortgage provider, Northern Rock, to acknowledge that we were ending the mortgage.

I decided that as the letter had the account number printed on it, I would see if we were entitled to any refund of exit fees.

I followed all the instructions on here and posted my fee request letter only last week. Today I have received a letter from them stating that my mortgage fee when set up was £75 and I was actually charged £195. There was also a form to send back to claim the difference of £120. I have posted the form off today so hopefully will receive the cheque next week.

NurseBaker

Hi

Last week I sent a letter to C & G asking if I had been overcharged on my mortgage exit fees. I didn't know what I had been charged or what I should have been charged - I didn't even have the old mortgage account number! I only used the guidelines and estimated fees set out here. This morning I received a letter from C & G apologising for their error and enclosing a cheque for £145 - which included interest on the money owed. I am gobsmacked! No argument or anything - I would never have enquired about this if hadn't been for reading the pages and forums here - happy days!
:T:rotfl::T

bilboburgler

I paid off my mortgage 8 years ago and was charged a £75 fee by the mortgagee, Birmingham Midshires. I still have all the paperwork from when I took out the loan in 1988, so I checked it and couldn't see any reference to a MEAF at all. On 10th March I rang Birmingham Midshires. They said they'd need to look at my file in order to consider my request for a refund and it could take 4-6 weeks. However, I got a letter a week later referring to my "complaint" and offering a full refund. I amended the enclosed "full and final settlement" form to accept £100 including interest (£25 being less than the 8% suggested on this website and, I thought, a reasonable figure), and sent it back with a polite letter explaining I wasn't complaining, just asking for reimbursement of a fee that had been levied unreasonably, with interest, and didn't want to prolong the correspondence over a relatively modest sum. The response, within a week, was to say my "complaint" had been escalated and would be reviewed internally. About 3 weeks later, they wrote back to say they would pay £100, enclosing another "full and final settlement" form. I returned it and received my cheque at the end of April.
So, it took 1 phone call, the completion of 2 forms and one letter, all over the course of 7 weeks, and would have been a lot quicker if Birmingham Midshires had had the sense to accept my offer to settle for £100 at the start. Worth doing.

LauraFlora

Hey Hey,
Read the article and thought I'd give it a shot, only had my mortgage with Halifax for a year from 2003-4 and had no details/account numbers etc.... rang the dedicated number 5 mins later cheque for £25 on its way! I know its not the biggest of success stories but its better in my account than theirs! Yippee!!

christopherb

:rotfl:Finally got round to claiming back from a previous mortgage with Brittania, remortgaged to Abbey in 2005, wrote off last week and success £25.00 overcharged on Meaf.
Will now pursue other lost money,c/cards and bank charges.
Thanks Martin.

Mummy2three_3

We took out a 7 year capped rate mortgage with Northern Rock in 2002. We moved house twice within that time and have just moved our mortgage elsewhere, thus incurring a charge each time. I have trawled through our initial offer and there is no mention of a MEF at all. We paid £85 in 2002, £160 in 2007 and £250 last month when our load finished, so I have sent a letter claiming somewhere in the region of £550 including interest. I wait with fingers crosed to see if we are awarded it all!

MarkyMarkD

Of course you won't be awarded it all. :rolleyes:

If you moved house in 2002 and 2007, then your 2007 mortgage will be regulated and you will have a KFI which will state the MEAF. So that £250 is definitely due.

Prior to mortgage regulation, your offer won't have mentioned an MEAF by name. But somewhere your mortgage conditions - probably not in the offer - will say that you have to pay a redemption fee.

You may get something out of the £85 and £160 back, but not the whole lot.