MFI sofas

[Deleted User]

I bought a new recliner sofa from MFI and after 6 months the recliner mechanism broke. Since it was still under guarantee, I asked for it to be repaired. They were unable to repair it because it was an end of line and they no longer make the parts and after a bit of pushing on my side side (mentioned the Sales of Good Act and my rights) they offered the FULL refund. Well done MFI! :beer:

NOWSE

That what they're supposed to do. You shouldn't have to have pushed them.

NOWSE

That what they're supposed to do. You shouldn't have to have pushed them.
Surely 5 star service would have been them offering the choice of a refund or a more expensive item at no extra cost.

Louise1521

We bought a sofa bed from Argos last summer, the first time we used it as a bed we realised that the springs had rusted. Have to admit we were impressed with them too.

Louise1521

We bought a sofa bed from Argos last summer, and noticed that the springs had rusted when we first used it as a bed. They did offer a refund but we decided to go for an alternative sofa instead. We were impressed with them as well.