Blocked drain in leasehold flats

retepetsir

macman wrote: »

No, it's about calling out the right contractor dependent on where the fault lay.
At the end of the day you cannot possibly prove who caused the blockage, even if you have the strongest suspicions.

I don't see what we did wrong, who should we have called out? I didn't make the initial call, that was the other resident who didn't know who to contact first. I was informed after he'd made this call and Southern Water were on there way.

The blockage was within the boundary of the flats so therefore the private shared drain for the block. The blockage was caused by over 20 nappies being flushed down the toilet, we have pictures and a short report with the information and the managing agent sent a letter saying:

"We would like to take the opportunity of reminding residents that disposable nappies and baby wipes must not be disposed of via toilets in the flats. The cost of clearing the drains, especially on an emergency basis over the weekend, are significant and fall on all flat owners through the service charge"

The others in the flat are either pensioners or single people, nobody else would use nappies, well, baby-sized nappies anyway :rotfl:.

If I'd damaged something in the apartment block I'd expect to foot the bill.

olly300

retepetsir wrote: »

The others in the flat are either pensioners or single people, nobody else would use nappies, well, baby-sized nappies anyway :rotfl:.

If I'd damaged something in the apartment block I'd expect to foot the bill.

It doesn't work like that unfortunately as unless it bubbles up in their own flat it's a shared responsibility.

It may be worth getting one of the old dears to try and explain politely to the woman in the family not to put nappies, cotton buds and wet wipes down the toilet.

If they were brought up in a foreign country they are likely to respect old people more, particularly someone who has brought up children or was a teacher.